Marketing Operations Program Manager

Position Overview

• Location Type: Hybrid
• Employment Type: Full-time
• Salary: Not specified

AffiniPay is a leading fintech company based in Austin, Texas. Recognized as one of Inc. 5000’s fastest-growing companies for 13 years in a row, AffiniPay provides professional services payments and practice management software to legal, accounting, architectural, engineering, and construction firms. This role focuses on streamlining and managing the Marketing Operations team's workflow. It’s a blend of project management, operational reporting, and hands-on campaign support, requiring a proactive individual to ensure smooth execution and visibility for stakeholders.

Responsibilities

• Own MarOps request intake, prioritize workflows, and manage task coordination across campaigns and programs.
• Track project timelines and surface blockers, ensuring momentum across all marketing operations workstreams.
• Support tech stack initiatives by coordinating platform rollouts, upgrades, and integrations in partnership with the Marketing Technology team.
• Collaborate with cross-functional teams (Demand Gen, Product Marketing, RevOps, IT) to align on timelines, dependencies, and deliverables.
• Monitor Operational campaign readiness and ensure QA standards are consistently applied before launches.
• Ensure process documentation is up-to-date and assist in developing SOPs for repeatable tasks.
• Identify process improvements to increase operational efficiency and reduce turnaround times.
• Execute campaign tasks as needed, supporting email, program builds, and form changes.
• Assist in resource planning by analyzing workload trends and reporting capacity insights to leadership.
• Support key operational tasks like UTM governance, list scrubs, QA, lead routing checks, and data hygiene.
• Report on campaign operations performance, SLAs, and project statuses in partnership with Analytics.

Requirements

• 4+ years of experience in Marketing Operations, Project Management, Demand Generation, or Revenue Operations.
• Strong understanding of marketing automation (Marketo).
• Proven ability to manage cross-functional projects and intake processes.
• Hands-on experience with campaign execution and operational tasks.
• Highly organized, detail-oriented, and proactive.

Company Information

AffiniPay is a fintech company based in Austin, Texas, specializing in professional services payments and practice management software. They have been recognized as one of the Inc. 5000’s fastest-growing companies in the U.S. for 13 years in a row.