ServiceNow

Manager, Solution Consulting

Detroit, Michigan, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, along with strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow. They should also have thought leadership in methods and techniques for storytelling with software, the ability to coach and develop early-in-career and senior individual contributors, and a strong understanding of ServiceNow sales and engagement process and business value.

Responsibilities

The Solution Consulting leader will set the agenda for demonstration capability and execution by inspiring and managing a team of early-in-career Presales Solution Consultants, creating a repeatable process to drive results and outcomes, bringing early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s products groups, defining and refining future Demo Hub program capability, determining and sponsoring Demonstration Creation, Use and future capability and development, extending DemoCenter concept to have inclusive value to field including DemoHub capability, partnering with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability, and creating and managing a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement.

Skills

Solution Demonstration
Pre-sales
Team Leadership
Demo Creation
Customer Engagement
Product Knowledge
Video Asset Management
Process Optimization

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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