Manager, Product Management, CCI at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • At least 3 years of experience working in Product Management
  • Currently has, or is in the process of obtaining (with expectation of completion by start date), a Bachelor's Degree or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field), or an MBA with a quantitative concentration
  • Strong product management background combined with a deep understanding of analytics and a customer-centric mindset
  • Proficiency in Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
  • Preferred: Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

  • Leading the strategy and roadmap for one or more product areas, aligning with the overall CCI product vision and goals
  • Defining and prioritizing product requirements, collaborating closely with engineers to ensure rapid and successful delivery
  • Driving product adoption and success by setting and analyzing key performance indicators (KPIs), iterating on the product based on data and feedback
  • Conducting research and analyzing user needs to identify opportunities, inform product decisions, and drive high customer satisfaction

Skills

Key technologies and capabilities for this role

Product StrategyRoadmap PlanningProduct RequirementsEngineering CollaborationKPI AnalysisUser ResearchData AnalysisAnalyticsCustomer Satisfaction

Questions & Answers

Common questions about this position

What are the basic qualifications for this Product Manager role?

Candidates need at least 3 years of experience in Product Management and must currently have or be obtaining a Bachelor's or Master's Degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related areas.

What key responsibilities does a Product Manager in CCI handle?

Responsibilities include leading strategy and roadmap for product areas, defining and prioritizing requirements with engineers, driving adoption through KPIs and iteration, and conducting research to analyze user needs.

What is the Capital One Product Framework for this role?

The framework includes five areas: Human Centered (obsessing over customer needs), Business Focused (delivering outcomes through execution), Technology Driven (leveraging tech for value), Integrated Problem Solving (resolving complex problems), and Transformational Leadership (leading cross-functional teams).

What is the employment type for this position?

This is a full-time position.

What makes an ideal candidate for this Product Manager role at Capital One?

The ideal candidate has a strong product management background, deep understanding of analytics, and a customer-centric mindset.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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