Manager-Managed Services Team Lead at S&P Global

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Regulatory TechnologyIndustries

Requirements

4-6 years of relevant experience in managing a team in the transaction reporting domain
Client facing experience
Financial services experience preferred, particularly securities finance
Knowledge of transaction reporting desired (e.g., EMIR, MiFID, ASIC, CFTC, SEC, SFTR)
Ability to grasp concepts of a technical nature
Advanced MS Excel skills preferred
Understanding of SQL and API
Knowledge of other vendor systems useful
Strong analytical skills
Be proactive and able to work independently
Good attention to detail
Excellent written and verbal communicator
Excellent interpersonal skills
Able to easily adapt communication style in different situations
Highly motivated, disciplined, confident, and a team player
Ability to adjust to shifting priorities
Ability to collaborate effectively with team

Responsibilities

Oversee the transaction reporting process to ensure compliance with regulatory requirements
Manage a team
Develop and implement operational strategies
Collaborate with various stakeholders to enhance reporting efficiency and accuracy
Provide exceptional customer experience to a broad range of clients
Ensure fast and effective management of client workflows
Deal with customer enquiries and requests efficiently and in a timely manner until resolution
Help clients understand how the solution works and how to resolve reporting issues
Involvement in client training and site visits
Escalate issues in a timely manner and ensure follow-up and resolution
Assist in validation or UAT for issue resolution
Work on client-specific projects
Answer regulatory queries and resolve daily reporting issues

Skills

Key technologies and capabilities for this role

Team ManagementTransaction ReportingEMIRMiFIDASICCFTCSECSFTRRegulatory ComplianceClient CommunicationSaaSCloud-Based Platforms

Questions & Answers

Common questions about this position

What experience is required for the Managed Services Team Lead role?

The role requires 4-6 years of relevant experience managing a team in the transaction reporting domain, client-facing experience, and ideally experience with regulations like EMIR, MiFID, ASIC, CFTC, SEC, or SFTR.

What technical skills are needed for this position?

Advanced MS Excel skills are preferred, along with understanding of SQL, API, and knowledge of other vendor systems.

Is the salary or compensation specified for this role?

This information is not specified in the job description.

What is the work arrangement or location policy for this job?

This information is not specified in the job description.

What makes a strong candidate for the Team Lead position?

A strong candidate has client-facing experience in financial services, particularly transaction reporting, strong analytical skills, excellent communication abilities, and technical proficiency in tools like Excel, SQL, and APIs.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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