Manager Infrastructure Services at DXC Technology

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

Minimum 14+ years of experience working in software asset management tools
Strong understanding of all software products and licensing models
Experience in software license compliance and audit processes
Strong analytical skills for data reporting and trend analysis
Knowledge of IT infrastructure and its relationship with license tracking
Excellent communication skills for reporting and collaborating across teams
Organization skills to balance and prioritize work
Ability to work in a team environment
Certified Software Asset Manager (CSAM) (preferred)
Experience with other SAM tools (e.g., Flexera, ServiceNow) (preferred)
ITIL Foundation or other asset management certifications (preferred)
ServiceNow SAM Pro certification (if applicable) (preferred)
Work from Office is mandatory
Ability to work in rotational / night shifts

Responsibilities

Oversee the complete software asset lifecycle, from procurement through retirement, ensuring accurate inventory management
Conduct regular software license compliance audits to identify discrepancies and mitigate risks of non-compliance
Lead the implementation, configuration, and continuous improvement of SAM tools, including SAM Pro and Flexera, to enhance asset tracking and compliance
Collaborate closely with IT, procurement, finance, and legal teams to manage software contracts, licensing agreements, and renewals
Monitor and analyze software usage data to identify cost-saving opportunities and optimize license allocation
Develop and maintain comprehensive documentation for software assets, including licenses, entitlements, and agreements
Apply deep knowledge of software licensing concepts (e.g., perpetual, subscription, user-based, device-based, OEM licenses) to ensure compliance and optimization
Train and provide ongoing support to stakeholders on SAM processes, tools like (SAM Pro, Flexera), and best practices to ensure organizational compliance
Prepare detailed reports and dashboards on software usage, compliance status, cost savings, and audit results for management review
Serve as the primary contact for software vendors, negotiating terms and resolving licensing issues to maintain positive vendor relationships
Support both internal and external software audits by coordinating activities, gathering evidence, and addressing audit findings promptly
Integrate SAM systems with IT asset management (ITAM) and procurement platforms to streamline workflows and data accuracy
Continuously assess and refine SAM workflows, automation, and policies to improve operational effectiveness and compliance
Stay informed about evolving software licensing models, industry best practices, and regulatory requirements impacting SAM
Manage software contract renewals and negotiations in partnership with procurement to secure favorable terms and pricing
Identify and implement opportunities for process automation and operational improvements within the SAM program
Ensure adherence to internal IT governance frameworks, policies, and compliance standards related to software assets
Assist in developing budgets and forecasts for software asset expenditures to support financial planning
Provide expert guidance on software license compliance during software procurement and deployment activities
Collaborate with cross-functional teams to promote awareness and a culture of compliance around software asset management
Drive continuous improvement initiatives to maximize the value and efficiency of the organization’s software investments

Skills

SAM Pro

Flexera

Software Asset Management

License Compliance

ITAM

Vendor Negotiation

Contract Management

Compliance Audits

Data Analysis

Reporting

Automation

Software Licensing

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

Land your dream remote job 3x faster with AI

Try Jobo Free