Manager, Infrastructure Services at The Walt Disney Company

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Facilities ManagementIndustries

Requirements

5 years of experience in facility management or engineering operations, preferably within a large campus or multi-site environment
At least 3 years of experience managing maintenance operations with union and non-union labor forces, demonstrating effective labor relations and team leadership
Hands-on experience with electrical and HVAC systems including installation, troubleshooting, and repair within a facilities management context
1 year experience handling complex infrastructure projects
Strong leadership capabilities with a proven track record
Background in the maintenance field

Responsibilities

Provide leadership and technical oversight for multidisciplinary trades including Electrical, HVAC, General Maintenance, Plumbing, Landscaping, Carpentry, and Painting, ensuring optimal performance and compliance with engineering standards
Manage and maintain comprehensive records related to union labor including seniority, timesheets, collective bargaining agreements (CBAs), and HR matters
Initiate and maintain multiple third party service contracts
Oversee Mechanical, Electrical, and Plumbing (MEP) systems across multiple facilities, ensuring operational reliability and adherence to technical specifications
Balance the day-to-day & project based workloads between in house staff and third party vendors for maximum operational efficiency
Perform frequent scheduled & spontaneous site surveys to maintain aesthetic standards and zero downtime of critical systems
Work with Fire/Safety partners and various AHJ to ensure full compliance with applicable rules & regulations
Promote a culture of safety by implementing and enforcing safe work practices, procedures, and policies
Manage operational budgets including labor, service contracts, and procurement of materials
Develop maintenance policies and protocols that ensure a safe, professional, efficient operation and lifecycle for all facilities and systems
Implement operational programs for energy savings, sidewalk repairs, landscaping, interior/exterior painting, roof maintenance and other facility related issues as needed
Coordinate with other Operations Managers (West and East Regions) for best practices and optimization of programs and processes
Coordinate and maintain facility infrastructure plans, single line drawings, as-builts and other records with the internal Engineering Services department
Review with Engineering services team, all existing and proposed (Capital/TI/Ground up) infrastructure system designs for accuracy, adequacy, quality, & consistency and recommend improvements or replacements by considering energy management opportunities
Provide project strategic direction for small/medium scale capital maintenance programs and repair activities
Collaborate with Procurement and Finance teams to secure competitive bids, negotiate contracts, and ensure compliance with corporate policies while achieving cost efficiencies
Provide operational input during the planning, design and execution of capital projects and provide emergency support during unforeseen emergencies like floods/power outages etc