[Remote] Technical Services Director at OLLY

United States

OLLY Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Vitamins Minerals Supplements, Manufacturing, Consumer GoodsIndustries

Requirements

  • Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role
  • Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports
  • In-depth knowledge of gummy manufacturing processes and technologies
  • Proven ability to lead and manage technical teams effectively
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to drive innovation and continuous improvement in manufacturing processes
  • Experienced and results-driven leader in manufacturing, recognized for delivering successful commercial launches and fostering high performance in fast-paced environments
  • Adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion
  • Strong bias for action and strategic mindset, promoting a culture of continuous improvement

Responsibilities

  • Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards
  • Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise
  • Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards
  • Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up
  • Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies
  • Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence
  • Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently
  • Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals
  • Oversee the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency
  • Manage technical teams (internally and externally) and work cross-functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations

Skills

Key technologies and capabilities for this role

gummy manufacturingproduction scale-uptechnical leadershipquality assuranceR&Dprocess optimizationtroubleshootingcross-functional collaborationcontinuous improvementregulatory compliance

Questions & Answers

Common questions about this position

What experience is required for the Technical Services Director role?

A minimum of 10 years of experience in food manufacturing is required, with at least 5 years in a leadership role.

What are the key responsibilities of this position?

The role involves overseeing gummy production processes, providing technical leadership, ensuring quality assurance, leading R&D efforts, maintaining compliance, managing teams, handling budgets, and collaborating cross-functionally.

What kind of leadership qualities are they looking for?

They seek an experienced, results-driven leader adept at navigating complex technical challenges, uniting cross-functional groups, with a strong bias for action, strategic mindset, and promoting continuous improvement.

Is there a salary or compensation range mentioned?

This information is not specified in the job description.

What is the reporting structure for this role?

The position reports to the Chief Product Officer.

OLLY

Nutritional supplements for health and wellness

About OLLY

OLLY offers a variety of nutritional supplements aimed at improving overall well-being. Their product range includes gummies, softgels, capsules, and powders that target specific health needs such as sleep, mood, immunity, beauty, and general health. OLLY's products are designed to be convenient and enjoyable, making it easier for health-conscious consumers of all ages to incorporate essential nutrients into their daily routines. Unlike many competitors, OLLY operates on a direct-to-consumer model, selling products directly through their website, which allows them to enhance customer experience and build loyalty. Their goal is to provide high-quality, scientifically-backed supplements that help individuals improve their health in a simple and enjoyable manner.

San Francisco, CaliforniaHeadquarters
2013Year Founded
$642KTotal Funding
GROWTH_EQUITY_VCCompany Stage
Healthcare, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Fertility Treatment Support
401(k) Retirement Plan
401(k) Company Match
Hybrid Work Options
Wellness Program
Free product

Risks

Increased competition in menopause supplements could impact OLLY's market share.
Legal challenges over melatonin mislabeling could harm OLLY's reputation and finances.
Consumer skepticism about nootropic ingredients may affect new cognitive health product sales.

Differentiation

OLLY offers a wide range of wellness products, including gummies, softgels, and powders.
The company focuses on science-backed formulations, enhancing trust and credibility with consumers.
OLLY's direct-to-consumer model allows control over customer experience and data collection.

Upsides

OLLY's entry into the menopause category addresses an underserved market with high demand.
The partnership with Roku offers innovative e-commerce opportunities through streaming platforms.
OLLY's focus on clean label products aligns with consumer demand for transparency and quality.

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