Manager of Global Learning and Development

Salary: Not Specified Location Type: Not Specified Employment Type: Not Specified

Who We Are

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions that help the world move safely and easily. We are dedicated to fostering the development of safe cities by partnering with police departments and municipalities to install safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. As a leading provider of connected systems, we process nearly 165 million transactions annually across more than 50 individual tolling authorities.

What You’ll Be Doing

As the Manager of Global Learning and Development, you will lead the strategic planning, execution, and continuous improvement of learning initiatives internally and externally as a function of our Global Operations team. In this role, you will:

• Lead a global training team, providing coaching, mentorship, and performance management.
• Partner with cross-functional leaders and Human Resources to identify skill gaps and design scalable programs that align with business objectives and contractual requirements.
• Develop and implement a comprehensive global L&D strategy aligned with business goals and contractual obligations.
• Partner with senior leadership, Human Resources, and cross-functional teams to assess training needs and close skill gaps.
• Design, deploy, and evaluate scalable training programs using a variety of instructional methods (e.g., in-person, virtual, on-the-job).
• Oversee the creation, organization, and maintenance of training content, ensuring version control, quality assurance, and compliance with proprietary standards.
• Manage global training schedules, user role assignments, and credentialing processes.
• Monitor and report on training effectiveness using key performance indicators (KPIs), OKRs, and other success metrics.
• Support the planning and execution of training-related events, including client onboarding, internal rollouts, and ongoing development initiatives.
• Serve as a strategic partner in the innovation and continuous improvement of L&D practices to meet evolving industry and organizational needs.
• Collaborate with departments such as Product, IT, Engineering, Legal, and Operations to ensure training aligns with current tools, policies, and procedures.
• Maintain awareness of global cultural nuances and adapt training approaches to ensure inclusivity and effectiveness across regions.
• Champion a culture of learning and professional growth throughout the organization.
• Carry out additional responsibilities as assigned to meet operational needs.

What We’re Looking For

We are seeking a strategic thinker with a passion for developing people and building impactful learning experiences on a global scale. You should:

• Thrive in dynamic environments, balancing big-picture vision with hands-on execution.
• Possess clear, persuasive, and adaptable written and verbal communication skills across cultures and organizational levels.
• Demonstrate a collaborative spirit, working seamlessly with cross-functional teams to align learning initiatives with business goals.
• Exhibit a strong sense of ownership and a data-driven mindset, continuously seeking ways to improve training effectiveness and team performance.
• Be energized by leading others, navigating complexity, and fostering a culture of continuous learning and growth.