Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or related field, or equivalent practical experience
5+ years of professional communications experience with demonstrated success in corporate communications, preferably in technology or security-related environments
Information security background through education, professional experience, or equivalent
Experience in internal communications supporting business executives and translating technical concepts for diverse audiences
Proven track record developing communication templates, processes, and frameworks in a corporate environment with ability to scale communication programs
Strong project management skills with experience building and executing programs, managing multiple initiatives simultaneously, and meeting tight deadlines
Excellent written and verbal communication skills with ability to create compelling, error-free content and adapt messaging for various stakeholder groups
Experience working collaboratively across departments and with cross-functional teams in a fast-paced environment
Strategic thinking with ability to align communications with business objectives and security program goals
Self-starting analytical and creative thinker capable of independent work while collaborating effectively in cross-functional environments
Adaptability and agility to respond quickly to evolving security landscapes and organizational needs
Attention to detail ensuring accuracy and compliance in all security-related communications
High emotional intelligence with ability to build productive relationships and recognize communication needs across the organization
Responsibilities
Develop and maintain comprehensive communication templates and standardized packages for various security scenarios including incident response, threat intelligence updates, risk assessments, and executive reporting
Design and implement structured communication processes and workflows that streamline the flow of security information from technical teams to business stakeholders, executives, and end users for both recurring updates and time-sensitive incidents
Create audience-specific messaging strategies and content that translate complex cybersecurity concepts into business-relevant language for different stakeholder groups including C-suite executives, IT personnel, business unit leaders, and employees
Establish and maintain stakeholder communication matrices and protocols that define what information goes to whom, when, and through which channels, ensuring consistent and timely information distribution
Collaborate closely with cybersecurity teams to understand emerging threats, security initiatives, compliance requirements, and program updates, then develop appropriate communication strategies and materials
Measure and optimize communication effectiveness through feedback collection, engagement metrics, stakeholder satisfaction assessments, and continuous improvement of communication processes