Senior Internal Communications Manager
ZoomSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Fintech, Accounting Software, Audit TechnologyIndustries
Requirements
- 5+ years of experience in communications, with demonstrated strengths in both internal comms and social media management
- Proven track record in developing and delivering impactful communication strategies
- Strong writing and storytelling skills with the ability to tailor messages for different audiences and platforms
- Experience with employee engagement tools (e.g., SharePoint, MSFT Teams, etc.) and social media management tools (e.g., Sprout, Hootsuite or similar)
- Able to analyze metrics and adapt strategies based on insights
- A collaborative team player who thrives in a fast-paced, agile environment
- Passion for building community and enhancing workplace culture through communication
- Eligible to work in Canada and residing in Toronto, Ontario (hybrid role, 3 days/week in Downtown Toronto office)
- Nice to Have
- Experience in a SaaS, technology or B2B environment
- Familiarity with employer branding or talent marketing
- Basic design or video editing skills (Canva, Adobe, etc.)
Responsibilities
- Develop and execute a strategic internal communications plan aligned with business objectives and company culture
- Create engaging content for newsletters, intranet, leadership updates, internal campaigns and company-wide announcements
- Collaborate closely with People Operations, leadership and department heads to ensure consistent, transparent, and timely communication
- Support change management efforts through clear messaging and communication strategies
- Drive employee engagement by spotlighting initiatives, teams and successes across internal channels
- Own the strategy and execution of Caseware’s presence across platforms (LinkedIn, X/Twitter, Instagram, YouTube, etc.)
- Build and nurture online communities, actively engaging with audiences to enhance brand visibility and trust
- Create and curate content (posts, visuals, short-form videos) that aligns with brand voice and marketing campaigns (in partnership with graphic design team members)
- Monitor, analyze and report on social media performance, audience sentiment and community feedback
- Build an internal ambassador team to expand visibility, reach and impact
- Stay on top of trends and best practices in digital engagement and community building
- Act as a liaison between marketing, PeopleOps, leadership and regional teams to ensure communication is aligned globally
- Support crisis communication or sensitive messaging with clarity, confidentiality and care
- Provide messaging guidance and communication toolkits for internal stakeholders
Skills
Internal Communications
Social Media Management
Content Creation
Employee Engagement
Change Management
LinkedIn
Twitter
Instagram
YouTube
Strategic Planning
Storytelling
Caseware
Provides software for audit and practice management
About Caseware
Caseware provides software solutions focused on audit, assurance, and practice management, primarily for the financial and accounting sectors. Its main product, Caseware Cloud, is a cloud-based platform that enables firms to securely store files, collaborate effectively, and manage their operations efficiently. This platform organizes data, making it easily accessible and simplifying the audit process. Unlike many competitors, Caseware operates on a subscription model, ensuring clients receive continuous updates and support. The company's goal is to help clients gain deeper insights and operate more efficiently, ultimately driving success for both the clients and Caseware itself.
Toronto, CanadaHeadquarters
1988Year Founded
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, Financial ServicesIndustries
501-1,000Employees
Benefits
Hybrid Work Options
Flexible Work Hours
Risks
Integration of LeaseJava may face operational challenges with existing systems.
Data privacy risks arise from the Validis partnership's data processes.
Resistance to AI tools like AiDA may slow market adoption.
Differentiation
Caseware offers cloud-based solutions for audit and financial reporting processes.
The company integrates AI-driven tools like AiDA to enhance auditing efficiency.
Caseware's acquisition of LeaseJava expands its lease management capabilities.
Upsides
Growing demand for cloud solutions boosts Caseware's market potential.
Partnerships with Validis and Xero enhance data management and market reach.
Increased tech investments in accounting firms align with Caseware's offerings.
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