Manager, Business Operations

Employment Type: Full-Time Location Type: Remote

Why Jerry.ai?

• Join a Pre-IPO Startup: Backed by significant capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Impactful Partnership: Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Market Disruption: Disrupt a massive market and help us grow into a $10B business.
• Career Acceleration: Be immersed in a talent-dense environment and greatly accelerate your career growth.

About the Opportunity

We are seeking a Manager, Business Operations to play a pivotal role in scaling Jerry from 5 million to 50 million users in the coming years. This role is critical for championing data-driven decisions across the company, with a particular focus on our core insurance product. Your success will be instrumental in propelling Jerry towards becoming a $5 billion business by 2030.

Jerry is building the first AllCar™ super app to simplify all aspects of car ownership, including insurance, buying/selling, registration, loans, safety, repairs, parking, and more – a $2 trillion market in the U.S. Since our inception in 2019, we've expanded to offer loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have acquired over 5 million customers, raised $240 million in funding, achieved 40X revenue growth, and scaled our team to 250 employees across 7 countries.

How You Will Make an Impact

• Define, understand, and test key levers to drive profitable and scalable user acquisition and partnership growth.
• Collaborate with product, marketing, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• Several years of consulting experience (MBB preferred).
• Prior experience with customer acquisition or performance marketing.
• High level of comfort with SQL and Python (or similar ML programming language).

Who You Are

• You possess a strong framework for problem-solving and operate on first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company's C-suite.
• You set a very high bar for yourself and your team, continuously striving for excellence.

Application Instructions: While we appreciate your interest and application, only applicants under consideration will be contacted.

Equal Employment Opportunity: Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

About Jerry.ai

Jerry.ai is America’s first and only super app dedicated to simplifying car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are constantly innovating and improving our AI-powered app to deliver the best possible customer experience, covering everything from car insurance and financing to maintenance and safety.

We are the #1 rated and most downloaded app in our category with a 4.7-star rating on the App Store. With over 5 million customers, we are just getting started. Jerry.ai was founded in [Year Not Specified].