Managed Services Specialist I

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, BiotechnologyIndustries

Requirements

Candidates should possess excellent customer service and relationship-building skills, with a strong ability to collaborate effectively in a team environment. The role requires exceptional organizational skills, punctuality, and meticulous attention to detail. Strong time management abilities and the capacity to prioritize tasks in a fast-paced, dynamic setting are essential. A quick learning aptitude and a genuine interest in digital marketing are also required.

Responsibilities

The Managed Services Specialist is responsible for processing and executing Managed Services deliverables, collaborating with Performance Management Design/Creative, SEO, and DigAd teams to ensure strategy deployment for dealer and OEM partners. This involves managing and qualifying incoming requests, reviewing submissions for completeness, and coordinating with various departments to ensure effective marketing strategies. The specialist will also QA copy and images for website builds, monitor request progress against SLAs, and become a subject matter expert on the DI platform for executing marketing services strategies.

Skills

Managed Services

Intake

Processing

Execution

Cars Commerce

Online marketplace for buying and selling cars

About Cars Commerce

Cars Commerce operates as a digital marketplace in the automotive industry, connecting consumers who want to buy or sell cars with automotive businesses like dealerships and manufacturers. The platform provides consumers with essential information about vehicles, including product details, pricing, and seller locations, helping them make informed purchasing decisions. For automotive businesses, Cars Commerce offers insights and data on market trends and consumer behavior, which can enhance their sales strategies. The company generates revenue through advertising and subscription fees from these businesses for services like listings and access to consumer analytics. By utilizing technology and data, Cars Commerce aims to improve the efficiency and effectiveness of the car buying and selling process for both consumers and businesses.

Chicago, IllinoisHeadquarters

1998Year Founded

IPOCompany Stage

Data & Analytics, Automotive & TransportationIndustries

1,001-5,000Employees

Risks

Increased competition from platforms like Cars24 threatens Cars.com's market share.

Cars24's vehicle scrappage scheme may attract environmentally conscious consumers away from Cars.com.

Continuous innovation is required to maintain user engagement against competitors' superior alternatives.

Differentiation

Cars.com offers a comprehensive platform for both car buyers and sellers.

The platform provides valuable insights and data to automotive businesses.

Cars.com is recognized for its extensive EV-related content and services.

Upsides

Increased consumer interest in EVs boosts demand for Cars.com's listings and reviews.

AI-driven personalization enhances user experience and engagement on Cars.com.

The shift towards subscription-based car ownership creates new service opportunities for Cars.com.

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