Marketing Operations Associate | EST | Remote

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Information Technology, Open SourceIndustries

Requirements

Candidates should have 2-3 years of marketing experience, preferably in marketing operations or automation. Experience with marketing automation tools and basic Salesforce reporting is required, along with comfort in managing multiple marketing technologies and their integrations. Strong organizational skills to manage priorities and triage requests efficiently are also necessary. Bonus points for prior AI experimentation, strong data analysis skills, marketing technology troubleshooting experience, and familiarity with observability, open source, or software industries.

Responsibilities

The Marketing Operations Associate will serve as the primary operational contact for regional marketers, managing program setup and intake requests for events. They will own end-to-end event operations, including registration, email scheduling, quality assurance, and tooling setup. Responsibilities include supporting campaign performance reporting through Salesforce and Chili Piper tracking, utilizing AI and automation for efficiency, and maintaining/troubleshooting marketing tools and integrations.

Skills

Marketing Technology

Marketing Operations

Events Marketing

Demand Generation

Program Setup

Registration Workflows

Email Scheduling

Quality Assurance

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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