Majors Expansion Account Manager at RingCentral

Denver, Colorado, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, UCaaS, Contact Center, AIIndustries

3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP)
Demonstrated sales record of consistently meeting and exceeding quota
Account management experience focused on growing existing Upmarket accounts through prospecting, qualifying & closing expansion sales
Success prospecting, engaging, managing Enterprise level customers
Strong interpersonal skills, ability to convey and relate ideas to others
Entrepreneurial flare - ability to learn and adapt quickly
Vibrant and energetic attitude, willingness to perform and get things done
BS degree, continued training and education preferred
Ability to travel as needed (less than 5%)
Ability to explore and make recommendations to customers based on their priorities
Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users
Strong initiative and creativity applied through technology

Assist field Account Executives with order generation and daily account maintenance
Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage embedded base of Enterprise customers
Interact frequently with Majors field Account Executive, Customer Success Manager, Professional Services and other internal departments
Conduct presentations and online web demos
Manage deals involving multiple executive level stakeholders including C-suite
Extensive virtual selling experience including phone, web meetings and email
Drive a collaborative approach with Majors Account Executive & Marketing to prioritize targets to engage
Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders
Manage and negotiate contract renewals
Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes
Ability to accurately forecast and manage pipeline
Deliver on revenue target quotas on a monthly/quarterly basis