[Remote] Head of Renewals at Apollo.io

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Strong understanding of SaaS revenue mechanics (ARR, churn, gross and net retention, and expansion)
Commercial acumen, including pricing, contract structure, and revenue impact
Experience building, coaching, and leading a high-performing team
Experience designing and managing scalable, efficient, and predictable renewal processes
Experience with forecasting and reporting renewal metrics
Strong negotiation and business judgment
Ability to work cross-functionally with Sales, Finance, and Legal

Responsibilities

Own and execute the renewals strategy, ensuring high on-time renewal and retention rates
Manage, coach, and develop a high-performing team of renewal professionals
Partner cross-functionally with Customer Success, Sales, Finance, and Legal to deliver seamless renewal experiences
Build and maintain renewal playbooks, forecasting models, and performance dashboards
Forecast renewal revenue accurately and report retention metrics to senior leadership
Analyze churn and retention data to identify trends, root causes, and process improvement opportunities
Lead contract negotiation and pricing discussions to optimize renewal outcomes
Drive automation and process efficiency, working with RevOps and Systems to optimize CRM and CPQ tools
Collaborate with Product and Marketing to feed customer insights into roadmap and value communication strategies

Skills

Apollo.io

Sales intelligence and engagement platform

About Apollo.io

Apollo.io provides a platform designed to enhance sales processes and improve outreach for businesses. Its main features include prospecting intelligence, which helps users identify and research potential leads, and enrichment job change alerts that keep databases accurate with extensive data points. The platform also offers sales engagement analytics, allowing users to create multi-channel outreach sequences. Additionally, Apollo.io supports API integrations for data enrichment and custom workflows. Unlike many competitors, Apollo.io focuses on a subscription-based model that offers various pricing tiers, catering to both small businesses and large enterprises. The company's goal is to optimize sales strategies and increase revenue for its clients while ensuring data privacy and security through compliance with industry standards.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$244.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

Risks

Rapid growth may strain Apollo.io's operational capabilities and customer service.

New executive hires could lead to strategic shifts misaligned with customer expectations.

Emerging competitors like Zitadel may challenge Apollo.io's market position.

Differentiation

Apollo.io offers verified contact data for over 210 million B2B contacts.

The platform integrates sales intelligence with engagement tools in one unified solution.

Apollo.io's compliance with ISO, SOC 2, and GDPR ensures high data security standards.

Upsides

Apollo.io ranked 125 on the 2024 Deloitte Technology Fast 500 with 954% growth.

The company raised $250 million, reaching a valuation of $1.6 billion.

Apollo.io's multi-channel outreach aligns with rising sales engagement trends.

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