Responsibilities

The Major Account Manager will generate new leads and opportunities within an assigned account set, representing Sonar’s largest and most strategic customer base through upselling and cross-selling. They will ensure minimum requirements are established, managed, and maintained with customers, conduct customer onboarding throughout their journey with SonarSource commercial products, develop relationships with champions within existing customer accounts, size and quote customer software license needs, negotiate and close upgrades to existing implementations, interact with customers via phone, email, video conference, and on-site meetings, support marketing efforts with account-based customer-focused marketing campaigns, proactively engage in building and sharing sales team best practices, accurately capture and report all aspects of account and opportunity information within Salesforce.com, and utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline.