LogScale Professional Services Principal Consultant (Remote)

About CrowdStrike

Employment Type: Full time

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

As a Principal Consultant focusing on infrastructure architecture on the LogScale Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and NGSIEM capabilities, and laying out a technical vision of Falcon LogScale roadmap for customers to follow. Working alongside Falcon NGSIEM and LogScale consultants, engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale within customer environments. You’ll work with the customer as they discover what Falcon LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.

The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.

Am I a Principal Consultant, Falcon LogScale?

• Do you have 4+ years experience with resourcing, delivering, securing and optimizing containerized applications running in Cloud or self-hosted environments, developing automation scripts for infrastructure as code (IaC), and applying DevOps and distributed data storage concepts?
• Do you have 3+ years of experience working with relevant cloud and infrastructure security tools such as SIEMs/log management platforms, application/cloud vulnerability tools, supporting pen tests and workload security?
• Do you want to work with cutting edge technology and like interfacing with customers?
• Do you like collaborating with a team of industry experts?
• Are you interested in working at a nimble start up organization like Falcon LogScale while benefiting from being under the umbrella of a large company with a great reputation like CrowdStrike?

What You'll Do

• Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure
• Guide and assist customers in building out complex, resilient and high performing application clusters in Public and Private cloud/on-prem environments
• Assist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodology
• Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation
• Provide knowledge transfer of Falcon LogScale to our customers

What You'll Need

• Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engin