[Remote] Live Operations Specialist (Logistics Coordination - Colombia) at Traba

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Staffing, Biotechnology, LogisticsIndustries

Requirements

Candidates must have at least 2 years of professional experience in track & trace, logistics coordination, or a similar role within a fast-growing company. They should possess a proven ability to manage multiple critical tasks under pressure, demonstrate an ownership mentality and strong work ethic, and have excellent communication, organization, time management, and prioritization skills. Experience in customer management, including problem-solving and relationship building, is also required, along with the ability to thrive in a fast-paced and ambiguous environment.

Responsibilities

The Live Operations Specialist will monitor daily operations to ensure flawless execution of marketplace shifts and troubleshoot in real-time. This role involves close coordination with the Territory Operations Manager to meet customer needs, ensuring a positive experience for workers by resolving support issues promptly and managing worker communication effectively to meet client demands. Responsibilities also include ensuring accurate worker payment through proper clock-in/out procedures, identifying process improvement opportunities, supporting vetting initiatives, and assisting in building standard operating procedures. The specialist will also master internal systems, educate workers on app usage, and handle complex user-facing issues.

Skills

Logistics Coordination

Operations Monitoring

Real-time Troubleshooting

Customer Support

Worker Management

Process Improvement

App Support

Communication

Problem-Solving

Traba

Connects businesses with flexible labor solutions

About Traba

Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.

New York City, New YorkHeadquarters

2021Year Founded

$44.4MTotal Funding

SERIES_BCompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees

Benefits

Competitive salary & compensation

Equity

In-person office

Health, dental, & vision

Breakfast, lunch, dinner & snacks

Leadership development

Ongoing learning opportunities

Fitness credit

Risks

Increased competition from Instawork and Bluecrew in light industrial staffing.

Regulatory scrutiny over gig economy practices could impact Traba's operations.

Technological disruptions may reduce demand for human labor in warehouses.

Differentiation

Traba connects businesses with vetted, reliable workers for specific shifts.

The platform offers seamless shift requests and worker vetting for operational efficiency.

Traba focuses on light industrial roles, including warehouse and event staffing.

Upsides

Traba raised $22M, indicating strong investor confidence and growth potential.

Increased demand for flexible labor solutions post-pandemic boosts Traba's market relevance.

Digital transformation in staffing aligns with Traba's platform-based business model.

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