Job Description: Lifecycle Specialist, Employee Relations & Transitions

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries.

On this team, your work directly influences our ability to:

• Sustain and extend our compliance coverage.
• Continuously enhance our customer journeys.
• Significantly increase our operational capacity.

You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

Position Overview

The Lifecycle Specialist, Employee Relations & Transitions manages employee exits for Remote's external employees with a focus on legal compliance and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources when needed.

As part of a larger employee Lifecycle team, the Specialist is also expected to contribute to process improvements and initiatives in line with Remote's strategic goals and values.

Requirements

• Experience:
  • HR Advisor or HR Business Partner experience with generalist HR competencies and exposure across the employee lifecycle.
  • Proven experience managing voluntary and involuntary exits (terminations) with care, sensitivity, and legal compliance.
  • Experience providing comprehensive HR support and guidance on employment laws and regulations across various jurisdictions.
• Skills & Abilities:
  • Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, and provide practical solutions.
  • Effectively communicate recommendations to clients and internal stakeholders in ambiguous and unfamiliar environments.
  • Basic understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals.
  • Excellent communication, influencing, conflict management, and negotiation skills.
  • Ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
  • Aptitude and appetite to innovate and optimize processes, continuously identifying and implementing opportunities for automation and championing best practices.
  • Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
  • Ability to work autonomously and cohesively in an international team.
• Language:
  • Business-level (advanced) proficiency in written and spoken English.
  • Additional languages are considered a plus.
• Technical:
  • Tech-savvy, with the ability to successfully collaborate asynchronously on various tools.
  • Adaptability to new and evolving systems.

Responsibilities

• Manage employee exits for Remote's external employees, ensuring legal compliance and a positive customer experience.
• Provide first-level Employee Relations support to clients.
• Guide clients through workplace concerns and coordinate appropriate resources.
• Contribute to process improvements and initiatives within the Lifecycle team.
• Ensure adherence to Remote's strategic goals and values.

Application Instructions

Apply now and define the future of work!