Humana

Learning Design Professional

Illinois, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Health InsuranceIndustries

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

  • Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals.
  • Analyzes learning needs and partners with subject matter experts to provide input for course content.
  • Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
  • Ensures course materials are current and relevant to training needs.
  • Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
  • Provides instruction and guidance to Facilitators.
  • Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs.
  • Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
  • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
  • Follows established guidelines/procedures.

Use your skills to make an impact.

Required Qualifications

  • Applicants must reside in one of the following states: Illinois, Florida, Indiana, Kentucky, Louisiana, Ohio, Oklahoma, South Carolina, Virginia and Wisconsin.
  • Bachelor's degree.
  • Two (2) or more years of professional experience in instructional design, learning facilitation, adult learning strategies and adult learning theories or a related field.
  • Three (3) – five (5) years of technical experience navigating through multiple systems and platforms.
  • Prior experience working in a consumer centric company leading the learning function or related function.
  • Proficient level experience with the Articulate 360 Suite specifically Storyline 360.
  • Proficiency in Microsoft Office applications including Outlook, PowerPoint, Excel and Adobe PDF.
  • Prior demonstrated capability collaborating with teams and developing and maintaining a dynamic and high performing team culture.
  • Must be able to travel occasionally to the Illinois Market Office located in Schaumburg, IL.

Preferred Qualifications

  • Residency within the state of Illinois.
  • Master's degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design, Education or a related field.
  • Prior working knowledge with the following Learning Design software: PowToon, Canva.
  • Prior working knowledge of Long-term Services and Support (LTSS), Medicaid.
  • Work experience in a health care or an insurance setting.

Additional Information

Workstyle: This is a remote position. Travel: Occasionally to our office location in Schaumburg, IL to attend team engagement meetings. Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Central Standard Time (CST).

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide

Skills

Instructional Design
Cognitive Psychology
Adult Learning Theory
Content Analysis
Content Organization
Solution Design
Storyboard Writing
Scriptwriting
Performance Support
Mobile Learning
Manual Writing
Learning Needs Analysis
Course Content Development
Learning Objectives
Performance Assessment
Training Effectiveness Measurement
Curriculum Development
Job Performance Aids
Consultative Skills
Needs Analysis

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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