Learning and Development Officer (AU Mortage, WFH)

Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Financial Services, Customer ServiceIndustries

Requirements

Candidates should have experience in the technical industry as a trainer, or in customer service or learning and development. Experience in developing training modules and the ability to perform training on training development are required. Exceptional English verbal and written skills are also necessary.

Responsibilities

The Learning and Development Officer will support the design, implementation, and management of training programs, assess training needs, and coordinate training logistics. They will track employee progress, evaluate learning initiatives, and collaborate with departments to align training with goals. Responsibilities include designing and implementing career path programs, managing training materials, and preparing reports on training activities and outcomes.

Skills

Technical Training

Customer Service

Learning and Development

Training Module Design

Training Delivery

English Proficiency

Career Path Development

Individual Development Plans

Training Logistics

Training Record Keeping

Feedback Analysis

Training Material Management

Reporting

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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