[Remote] Learning and Development Officer (AU Mortage, WFH) at Connectly

Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Financial Services, Customer ServiceIndustries

Skills

Key technologies and capabilities for this role

Technical TrainingCustomer ServiceLearning and DevelopmentTraining Module DesignTraining DeliveryEnglish ProficiencyCareer Path DevelopmentIndividual Development PlansTraining LogisticsTraining Record KeepingFeedback AnalysisTraining Material ManagementReporting

Questions & Answers

Common questions about this position

Is this position remote or work-from-home?

Yes, this is a fully remote position with work-from-home (WFH) setup.

What benefits are offered for this role?

Benefits include medical, dental coverage and life insurance from day 1, paid vacation and sick leave with quarterly sick leave conversion, competitive salary package with annual appraisal, financial assistance program, mandatory government benefits and 13th month pay, plus regular company events, work-life balance, and career growth opportunities.

What skills and qualifications are required for this Learning and Development Officer role?

Key requirements include experience in the technical industry as a trainer (desirable), experience in customer service or learning and development, experience developing training modules, ability to perform training on training development, and exceptional English (verbal and written).

What is the work schedule for this position?

The schedule is Monday to Friday from 06:00 AM to 03:00 PM PHT.

What makes ConnectOS a good place to work?

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice, offering work-life balance, regular company events, and career growth opportunities.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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