[Remote] Senior Learning Design Professional at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health ServicesIndustries

Requirements

Bachelor’s Degree in Business, Education, Communications or related fields
5+ years’ experience developing curriculum content, eLearning programs and virtual learning solutions
3+ years of facilitation experience with adult learners
2+ years in a consumer-facing role within a business
Proficient in MS Office suite and other software tools
Proficiency in a video creation software such as Camtasia and/or Vyond
Proficiency in Adobe Suite products (Photoshop, Illustrator, etc.)
Strong knowledge of eLearning standards and Adult Learning Theory
Strong verbal and written communication skills
Strong organizational skills with ability to manage multiple priorities
Strong attention to detail and analytical skills
Flexibility navigating change in a fast-paced environment
Potential travel for team meetings up to 2x a year
Master’s Degree in Instructional Design (preferred)

Responsibilities

Uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap
Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals
Writes effective learning objectives and coordinates performance assessments to measure training effectiveness
Analyzes learning needs and partners with subject matter experts to provide input for course content ensuring course materials are current and relevant to training needs
Designs and develops learning solutions for both new hire and existing associates to support role-based organizational needs
Conducts needs analysis and uses findings to develop learning solutions targeted to meet specific audience needs
Uses a disciplined instructional design approach to create meaningful, memorable learning experiences
Selects appropriate learning activities and methods to achieve objectives, and builds those activities into a meaningful sequence
Selects appropriate media for delivery (instructor-led training, e-learning, virtual, blended learning, etc.) to ensure learning needs are effectively and efficiently met
Creates high quality solutions that are creative, engaging, instructionally sound, complete, and accurately convey learning concepts
Identifies and validates content to be used in learning materials based on input from Operational business partners, such as subject matter experts or key performers
Evaluates the success of learning solutions in terms of learning outcomes in collaboration with Operational metrics, performance change and business impact; identifies trends and patterns in data
Prepares facilitator support materials (i.e. power point slides, leader/facilitator guides, learning activities, evaluation tools, etc.) and conducts “train-the-trainer” sessions to ensure effective delivery and engaging learning experiences
Facilitates content when and where appropriate
Manages annual course review process: establishes project timelines, milestones and regularly communicates progress to all stakeholders

Skills

Key technologies and capabilities for this role

Instructional DesignCognitive PsychologyAdult Learning TheoryStoryboardingScript WritingPerformance SupportMobile LearningLearning ObjectivesPerformance AssessmentsNeeds AnalysisCourse Development

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Senior Learning Design Professional role?

The role requires expertise in instructional design, cognitive psychology, adult learning theory, needs analysis, and creating storyboards, scripts, performance support, mobile learning, and manuals.

What is the company culture like at Humana?

Humana emphasizes a caring community focused on putting health first, delivering delightful and memorable experiences to members and prospects, and centering customers in everything it does.

What makes a strong candidate for this learning design role?

Strong candidates demonstrate a disciplined instructional design approach, ability to conduct needs analysis, partner with subject matter experts, create engaging learning solutions across various media, and evaluate training effectiveness.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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