[Remote] Senior Learning Facilitation Professional at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years of training or learning development experience
Understanding of curriculum design and adult learning principles
Experience using a wide variety of training tools to effectively facilitate to a wide audience
Experience managing projects or processes
Demonstrated ability to review and update annual Policies & Procedures to ensure compliance with organizational standards and regulatory requirements
Proficiency in Microsoft applications including SharePoint, Outlook, PowerPoint, Microsoft Project, Microsoft Planner
Passionate about contributing to an organization focused on continuously improving consumer experiences
Ability to think critically and evaluate problems from different points of view
Strong organizational and time management skills with the ability to handle multiple projects simultaneously
Experience delivering orientation training in a healthcare setting
Bachelor's degree or equivalent experience

Responsibilities

Conducts or facilitates training courses for organization employees or external audiences
Plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training
Selects appropriate materials
Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes
Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance
Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements
Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate
Begins to influence department’s strategy
Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction
Exercises considerable latitude in determining objectives and approaches to assignments

Skills

Key technologies and capabilities for this role

Training FacilitationCurriculum DesignAdult Learning PrinciplesInstructor-Led TrainingVirtual Instructor-Led TrainingProject ManagementPolicy & Procedure UpdatesCompliance TrainingCourse EvaluationLearning Environment Design

Questions & Answers

Common questions about this position

Is this position remote, and what's the travel requirement?

This is a remote position with occasional travel to Humana's South Florida facility for training or meetings.

What are the required qualifications for this role?

Candidates need 5+ years of training or learning development experience, understanding of curriculum design and adult learning principles, experience using various training tools, project management, policy updates for compliance, proficiency in Microsoft applications like SharePoint and PowerPoint, and experience delivering orientation training in healthcare.

What is the salary range for this position?

This information is not specified in the job description.

What is the work schedule for this role?

The position is full-time with a shift from Monday to Friday, 8:00 AM to 4:30 PM EST, and 40 scheduled weekly hours.

What makes a strong candidate for this Senior Learning Facilitation Professional role?

Strong candidates will have 5+ years of training experience, healthcare orientation training background, proficiency in Microsoft tools, project management skills, and passion for improving consumer experiences, with preferred qualifications like familiarity with EMR platforms, a Master's degree, or bilingual Spanish skills.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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