Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Company Information

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Position Overview

Job Purpose: Responsible for the delivery (training facilitation) of learning aimed at educating Deel Local Payroll (Powered by Payspace) Business Partners, Customers and Colleagues.

Responsibilities

Training Presentation

• Present training such as e-learning courses, virtual and classroom training as per the training schedule and provide extra virtual sessions, as necessary.
• Implement, drive, and maintain other forms of training delivery such as but not limited to newsletters, the Help Centre, BP Annual Refresher Course and assessments.
• Present internal training sessions to support the upliftment of skills internally.
• Support delegates in their learning journey.

Training Preparation

• If presenting, prepare any relevant supporting training resources in alignment with the Presentation Manual as stipulated on SharePoint e.g. PowerPoint Presentation, Trainee Login Details Sheet, MS Excel Spreadsheets.

Training Material Design and Development

• Conducts a need analysis for corporate training needs.
• Design and develop training material based on evaluation of training needs.
• Updates training material when and if necessary.

Customer Excellence

• Builds and maintains strong relationships with customer base.
• Lives the company’s values and service standards with regards to customer interaction.
• Adheres to business processes and systems to meet the company’s quality requirements.
• Takes personal accountability for service excellence.
• Adheres to the company’s work standards.

Information Security

• Understand their role within the organisation from an information security perspective and commit to protecting the organisation’s security information assets.

Cost Savings and Efficiencies

• Ensures cost savings and efficiencies in area of accountability.

Self-Development

• Update job knowledge.