Capital One

Lead UX Designer, Manager level

New York, New York, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

Candidates should possess at least 6 years of experience in a Product Design role and at least 6 years of experience in design and prototyping tools such as Figma. A strong portfolio demonstrating leadership, process, results, and impact is required, along with 4+ years of experience working with and contributing to an established design system. Furthermore, 2+ years of experience leading design projects or teams and 2+ years of experience working in heavily regulated, data-heavy problem spaces are preferred.

Responsibilities

As a Lead Product Designer, the candidate will combine craft expertise and leadership skills with an understanding of customers and the business to co-create innovative solutions to complex problems and influence product strategy. They will lead design projects, direct and delegate work for more junior team members, mentor and help to mature the overall product design practice, and collaborate with cross-functional partners to develop human-centered solutions and inclusive design. The role also involves navigating the needs of partners and stakeholders, leveraging critical-thinking skills, applying insights on customers, competitors, and broader market trends, and presenting work across levels and job functions using a human-centered approach to influence strategic decision-making.

Skills

UX Design
Product Design
Interaction Design
Visual Design
Service Design
Prototyping
Design Systems
Leadership
Mentoring
Human-Centered Design
Inclusive Design
Customer Research
Data Analysis
Critical Thinking

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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