User Interviews

Sr. Product Designer

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Market Research, User Experience Design, Product ManagementIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified

User Interviews is seeking a Product Designer to join a cross-functional product pod. This role is critical for understanding users, identifying opportunities, and developing solutions to improve user experience. You will be involved in the full lifecycle of design and shipping.

A product pod consists of a Product Designer (you), a Tech Lead, a Product Manager, an embedded Data Analyst, and 4+ engineers. The pod is responsible for a specific outcome, owning everything from opportunity discovery to solution delivery.

About User Interviews

User Interviews believes that great companies build products and experiences that customers love by consistently talking to their customers, understanding their behavior, and prioritizing user research. User Interviews helps teams set up these conversations, specializing in participant recruitment and management to ensure good research. They work with hundreds of companies monthly, including Atlassian, Amazon, and Spotify.

Why Join Us

User Interviews is a fully remote team committed to maintaining a strong connection among its members. They foster a culture of ownership, clear communication, and transparency. The team is dedicated to continuous improvement, valuing feedback from users and each other, from individual contributors to the CEO.

Responsibilities

  • Help drive discovery work to identify prioritized opportunities.
  • Collaborate closely with cross-functional partners (Engineering, PM, Ops, Marketing, etc.) to understand holistic needs and implications of work.
  • Iteratively define and design high-quality solutions that address user problems and achieve business goals.
  • Lead evaluative research in collaboration with the Research team to ensure intuitive and usable solutions.
  • Contribute to the design system by evolving components to enhance consistency, accessibility, and visual design across the app.
  • Ensure all shipped work meets high standards and enables the best customer experiences.

Who Will Be Successful in This Role

  • Ability to drive work independently while collaborating effectively.
  • High standards for oneself and one's work, with a willingness to share rough ideas early and often.
  • Passion for defending opinions while being open to constructive challenges from the team.
  • Incorporation of user feedback into all aspects of work, supplemented by personal ideas.
  • Pragmatism, embracing constraints as creative catalysts while knowing when to challenge them.
  • Natural curiosity and a commitment to continuous learning.

Skills

User Research
Product Design
Cross-functional Collaboration
Ownership & Communication
Feedback & Continuous Improvement

User Interviews

Connects businesses with research participants

About User Interviews

User Interviews connects businesses with participants for user research, simplifying the recruitment process for product testing, surveys, and interviews. The platform features over 350,000 vetted participants, allowing clients like product managers and UX researchers to find suitable candidates quickly. It operates on a pay-per-use model, where clients only pay for completed sessions, making it a more affordable option compared to traditional methods. Users can customize their search using tags and filters based on profession, geography, and demographics. Additionally, the Research Hub helps manage research activities by tracking participant history and automating communication, which is beneficial for ongoing research needs. The goal of User Interviews is to streamline the user research process, enabling businesses to gather insights and make informed product decisions.

New York City, New YorkHeadquarters
2015Year Founded
$42.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, EducationIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
Company Equity
401(k) Retirement Plan
Performance Bonus
Professional Development Budget
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Annual Company Retreat

Risks

Competition from Buzzback's new platform may attract clients away from User Interviews.
AI integration with Maze may face challenges if technologies don't meet expectations.
Privacy compliance issues could arise if opt-in forms don't meet regulations.

Differentiation

User Interviews offers a large pool of 2.4 million vetted participants.
The platform provides customizable recruitment tools for targeted participant selection.
User Interviews integrates with popular tools like Microsoft Outlook for streamlined workflows.

Upsides

Increased demand for remote research tools boosts User Interviews' market potential.
Growing interest in AI-driven recruitment enhances User Interviews' platform capabilities.
Expansion of UX research budgets offers more opportunities for market capture.

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