Lead Product Manager - Dual Population

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree and have 6 or more years of experience in product management, clinical solutions, or strategy consulting. They should be adept at interpreting data and analytics to inform strategy and recommendations, comfortable working independently and communicating across all organizational levels, and possess exceptional oral and written communication skills. The role requires the ability to thrive in dynamic environments, manage ambiguity, drive cross-functional teams to alignment, execute product/program launches with external partners, and achieve successful financial outcomes with products/programs. A background in design is preferred, along with clinical experience or a clinical degree, experience launching new clinical programs, impacting high-needs population health, designing studies to measure outcomes, and familiarity with advanced machine learning algorithms.

Responsibilities

The Lead Product Manager will be responsible for leading member research, developing engagement best practices, and designing clinical solutions for members with Medicare and Medicaid. This involves partnering with multidisciplinary teams to define and deliver clinical solutions that improve health outcomes for dual-eligible members, owning the end-to-end solution lifecycle. Key duties include engaging in ambiguous problem-solving and strategy setting, using data to identify opportunities in clinical outcomes, quality, cost, and experience, and employing a design-first approach to develop clinical program requirements. The role involves working iteratively to improve products and programs, leading cross-functional teams to define and execute opportunities, making prioritization decisions, balancing business objectives with customer needs, and serving as a leader within the clinical product team by coaching and mentoring junior members and contributing to team culture and strategic initiatives.

Skills

Product Management

Clinical Solutions

Member Research

Engagement Best Practices

Healthcare

Data Analysis

Design Thinking

Cross-functional Team Leadership

Program Development

Strategy

Problem Solving

Prioritization

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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