Lead, Organization Effectiveness

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health ServicesIndustries

Requirements

Candidates should possess over 7 years of experience in Learning & Development, organizational effectiveness, or program management, with a minimum of 3 years in a leadership or senior program role. A proven track record of designing and managing large-scale learning or organizational change programs is required, along with experience leading creative teams and working with instructional designers. Strong project management, stakeholder engagement, influencing, analytical, and communication skills are essential, as is a deep understanding of adult learning theory, instructional design, and change management principles. A strategic mindset is also necessary.

Responsibilities

The Lead, Organizational Effectiveness will partner with senior leaders and stakeholders to assess needs and define learning objectives that support organizational goals and enhance member experience. This role involves developing multi-year program roadmaps, leading the design and development of high-impact learning solutions, campaigns, and engagement strategies, and overseeing the end-to-end management of L&D initiatives. Responsibilities include directing and mentoring a Learning Designer, coordinating cross-functional resources for timely program delivery, and ensuring programs are integrated into broader organizational change efforts. Additionally, the position requires establishing success metrics, leveraging data for continuous improvement, and staying informed on L&D trends.

Skills

Organizational Effectiveness

Learning Design

Program Management

Stakeholder Management

Adult Learning Principles

Cross-functional Collaboration

Performance Improvement

Member Experience

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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