ServiceNow

Learning Enablement Partner - Ecosystem Readiness, Senior Manager

Addison, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving. A minimum of 7 years of experience in partner enablement or a related field, preferably within a dynamic or technology-driven environment, is required, along with experience in a Partner Consultation role. Strong analytical skills, systems thinking, effective communication skills, conflict resolution abilities, change management expertise, organizational development knowledge, and leadership and coaching skills are essential.

Responsibilities

The Senior Manager will serve as a trusted business partner, developing comprehensive learning strategies aligned with key stakeholder objectives and gathering critical information to address identified performance gaps. They will scope, design, and activate organizational learning strategies, identify success metrics, and align priorities. The role involves collaborating with matrix stakeholders, analyzing data to identify trends, evaluating and reporting on learning strategy performance, and identifying opportunities for process improvement.

Skills

Learning Strategies
Stakeholder Management
Data Analysis
Process Improvement
Business Partnering
Performance Gaps
Success Metrics
Organizational Learning

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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