Alcon

Sr. Manager - Training Systems and Applications

Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, Healthcare, Eye CareIndustries

Position Overview

  • Location Type:
  • Job Type: Full-time
  • Salary:

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Sr. Manager, Training Systems and Applications will leverage their capabilities to deploy learning and development strategies to enhance the capabilities of internal associates and HCPs. This individual will employ instructional design principles to help create learning modules and training curriculum in partnership with Clinical Application Training Directors, Global and Regional Marketers, and Professional Education. This individual will also be responsible for the deployment of learning modules on Alcon’s learning management system and be the primary point of contact for the Alcon Experience Academy. Lastly, this individual will lead all activities related to Alcon’s Virtual Reality Ophthalmic Surgical Simulator, Fidelis.

Primary Responsibilities

  • Owner and lead for Fidelis Surgical Simulator and affiliated projects, including train-the-trainer within Alcon, customer training and interaction where applicable, order processing, software needs development, and meeting financial and business requirements.
  • Assist Clinical Application Training Directors, Global and Regional Marketers, and Professional Education with the development and setup of curriculums, eLearning, resources, online testing, transcripts, and all other functions within our learning management system and the Alcon Experience Academy. This also includes development of training materials, training key stakeholders on the functionality of the LMS system.
  • Responsible for the management of the Alcon Experience Academy and Alcon Learning Academy for Clinical Application Specialists.
  • Assist in the development and enhancement of LMS system and training dashboards to improve the user experience.
  • Manage user lists/groups, aid in troubleshooting for new streams of learning deployment such as virtual reality.
  • Project management responsibilities for critical Global Training strategies & initiatives such as ensuring that all content is compliant with the Alcon Vision, LLC Compliance and Legal policies.
  • Delivery of learning content, curriculum, and project deliverables in a timely manner and aligned with mandatory instructor led courses.
  • Responsible for the discovery and management of all Clinical Application Specialist (CAS) systems which enable the creation and tracking of CAS and Customer training.
  • Responsible for the growth and management of the CAS training database, Asset Management Portal (AMP), Rosetta Stone, and related SharePoint sites.
  • Accountable for all CAS and Customer facing approval processes, including Windchill and associated signature matrixes.
  • Responsible for leading the collaboration efforts with Global CAS Operations on the system mapping between Rosetta Stone, Veeva Training, and AMP.

Requirements

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc. +14 yrs; M.S. +7 yrs; PhD +6 yrs)
  • The ability to fluently read, write, understand and communicate in English
  • 7 Years of Proven Experience

Company Information

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons.

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Skills

Instructional Design
Learning Management System (LMS)
Curriculum Development
eLearning
Training Module Deployment
Virtual Reality
Software Development
Stakeholder Training
Project Management

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters
1945Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Benefits

Medical, dental, & vision coverage
HSA Medical Plan
PTO
Paid Parental leave
401k
Retirement Plan Company Contribution
Low payroll deductions
Tuition Reimbursement Program
Annual Bonus
Free Family Contact Lens Program
12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.
Antitrust case denial could lead to legal challenges and financial penalties.
Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.
The company invests heavily in R&D, ensuring cutting-edge vision solutions.
Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.
Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.
Recognition as a top employer in Singapore attracts and retains top talent.

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