Lead Digital Product Manager

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Insurance, Digital HealthIndustries

Requirements

Candidates must possess 7+ years of product management experience, with a strong focus on digital product management including web, mobile, social, and e-commerce. A deep understanding of user empathy and user experience sensibilities is required, along with the ability to work effectively with designers and engineers in an agile environment. An entrepreneurial, self-starter work style, excellent written and verbal communication skills, and the ability to facilitate collaborative decision-making are essential. An analytical and metrics-driven work style is also necessary, as is comfort in a fast-paced and dynamic environment. Occasional travel may be required.

Responsibilities

The Lead Digital Product Manager will develop the vision and roadmap for existing and new digital products or feature sets, focusing on functionality, performance, and lifecycle to drive eCommerce acquisition. This role involves providing strategic thought-leadership on product management best-practices within the organization and with partner teams. Responsibilities include assessing business and consumer impact, balancing tradeoffs, establishing hypotheses for testing and iteration, and structuring/leading meetings to communicate progress. The individual will establish success measures and KPIs, monitor execution strategy, and lead cross-functional teams through influence. Creating business cases, collaborating with engineering, design, marketing, and sales teams, and determining optimal technical implementation methods and schedules are also key duties.

Skills

Product Management

Digital Product Management

Roadmap Development

eCommerce

Customer Acquisition

Medicare Advantage

Agile Methodologies

Cross-functional Team Leadership

Stakeholder Management

Business Case Development

Data Analysis

KPI Monitoring

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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