Lead Digital Product Manager

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization and will be critical in our growth plans.

Key Responsibilities

• Develop the vision and roadmap for existing and new digital products or multiple feature sets, including functionality, performance, results criteria, evolution, and lifecycle, all towards innovatively and aggressively growing our eCommerce acquisition channel.
• Provide strategic thought-leadership inside this organization and with partner organizations in the enterprise on approaches to best-practices in Product Management. Be a leader in how Product Management at the company should be done.
• Assess the business and consumer impact of various options and effectively balance tradeoffs between business/customer needs, technology requirements, costs, and time and budget, to deliver compelling solutions.
• Establish hypotheses that enable us to test, learn, and iterate with high speed, enabling supercharged business growth.
• Structure and lead meetings, clearly communicate expectations, and ensure that stakeholders are adequately updated on progress and milestones.
• Establish success measures/product/feature KPIs, and regularly monitor and adjust execution strategy to achieve.
• Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills.
• Be customer and data obsessed - maintain a deep understanding of the needs and goals of consumers and business to develop requirements, data and features needed to deliver on a best-in-class digital experience.
• Create business cases to be prioritized on the roadmap and collaborate with the engineering, design, marketing, and sales teams to build business cases, requirements/services, and determine the best technical implementation method and schedule.

Qualifications

• Use your skills to make an impact. Natural leadership instincts with proven ability to innovate and influence.
• 7+ years of product management experience
• Deep user empathy and strong user experience sensibilities
• Ability to work well with designers and engineers in an agile environment
• An entrepreneurial work style, you're a self-starter
• Excellent written and verbal communication skills
• Ability to facilitate collaborative decision-making in a workshop setting
• An analytical and metrics-driven work style
• Digital experience (web, mobile, social and ecommerce) is required
• Comfort in a fast-paced and dynamic environment

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Compensation and Benefits

Scheduled Weekly Hours 40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off).