Lead Athlete at Nike

Dalian, Liaoning, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Advanced customer service skills, sales techniques, and product knowledge
Ability to handle complex transactions and customer service situations
Mastery of operations in all relevant departments and execution of athlete duties
Expertise in one or more areas (inventory, cashier, sales)
Continuous learning and acceptance of training to enhance professional knowledge
Vigilance against shoplifting or internal theft and reporting suspicious activities

Responsibilities

Personnel management: Coordinate team and work collaboration; support team and individual employee development; provide advice on recruitment, discipline, performance evaluation, and rewards
Train and mentor junior employees
Use advanced customer service skills, sales techniques, and product knowledge to provide correct products and drive sales
Establish connections between customers and the Nike brand by providing top-level service and incorporating brand stories into sales
Assist manager in implementing formal onboarding training and other work training for employees
Proactively provide customer service assistance to prevent loss; stay alert to theft and report suspicious activities to supervisors
Assist supervisors in coordinating other employees' work; can serve as key manager

Skills

Key technologies and capabilities for this role

Customer ServiceSales TechniquesProduct KnowledgeTeam CoordinationEmployee TrainingInventory ManagementCashier OperationsLoss PreventionBrand Storytelling

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What are the main responsibilities of the Lead Athlete role?

Responsibilities include team management, coordinating work, supporting employee development, providing customer service with sales techniques and product knowledge, handling complex transactions, acting as an expert in areas like inventory or sales, assisting with training, and preventing losses.

What skills are required for the Lead Athlete position?

Key skills include personnel management, advanced customer service, sales techniques, product knowledge, handling complex transactions, operational expertise in areas like inventory and sales, training junior staff, and loss prevention.

Does this role involve team leadership or management?

Yes, the role involves coordinating the team, supporting employee development, providing advice on hiring, performance, and rewards, training junior staff, and assisting supervisors with work coordination.

What makes a strong candidate for the Lead Athlete role at Nike?

Strong candidates have leadership experience in team coordination and employee development, advanced skills in customer service, sales, and product knowledge, ability to handle complex operations and training, and vigilance in loss prevention.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees