Lead Athlete at Nike

Dalian, Liaoning, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Advanced customer service skills, sales techniques, and product knowledge
Ability to handle complex transactions and customer service situations
Mastery of operations in all relevant departments and execution of athlete duties
Expertise in one or more areas (inventory, cashier, sales)
Continuous learning and acceptance of training to enhance professional knowledge
Vigilance against shoplifting or internal theft and reporting suspicious activities

Responsibilities

Personnel management: Coordinate team and work collaboration; support team and individual employee development; provide advice on recruitment, discipline, performance evaluation, and rewards
Train and mentor junior employees
Use advanced customer service skills, sales techniques, and product knowledge to provide correct products and drive sales
Establish connections between customers and the Nike brand by providing top-level service and incorporating brand stories into sales
Assist manager in implementing formal onboarding training and other work training for employees
Proactively provide customer service assistance to prevent loss; stay alert to theft and report suspicious activities to supervisors
Assist supervisors in coordinating other employees' work; can serve as key manager

Skills

Customer Service

Sales Techniques

Product Knowledge

Team Coordination

Employee Training

Inventory Management

Cashier Operations

Loss Prevention

Brand Storytelling

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters

1964Year Founded

IPOCompany Stage

Consumer Software, Social Impact, Consumer GoodsIndustries

10,001+Employees