Lendbuzz

Late Stage Collections Associate (Mandarin speaker)

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

Candidates must possess proficiency in both Mandarin and English, with at least one year of experience in collections within a call center environment; skip tracing experience is preferred, and prior auto collections experience is beneficial. Strong customer, communication, and organizational skills are required, along with a high level of integrity and the ability to work independently and as part of a team.

Responsibilities

The Late Stage Collections Associate will perform delinquent account collection calls, emails, or text messages as assigned, service inbound customer calls pertaining to collections, maintain detailed notes, set up and process payments, prepare accounts for pre-repossession status, conduct skip trace duties to locate customers, communicate with clients in a timely manner, review accounts for repossession and legal actions, assist subordinates with collection activities, issue written and oral instructions, and enforce compliance with Collection Standard of Conduct policies.

Skills

Mandarin
English
Customer Service
Communication
Organizational Skills
Skip Trace
Collections
Teamwork
Independent Work

Lendbuzz

Provides auto loans for international students

About Lendbuzz

Lendbuzz provides auto loans specifically designed for international students and professionals in the United States who may struggle to secure financing through traditional lenders. The company uses advanced data analytics and machine learning to evaluate the creditworthiness of borrowers, focusing on a wider range of financial and personal data rather than just credit scores. This approach allows Lendbuzz to cater to a niche market that is often overlooked by conventional financial institutions. Borrowers can apply for loans online, verify their information easily, and sign documents digitally, making the process user-friendly. Lendbuzz earns revenue by charging interest on loans and may also receive fees from car dealerships for facilitating the loan process. The goal of Lendbuzz is to make auto financing more accessible to those who typically face challenges in obtaining loans.

Key Metrics

Boston, MassachusettsHeadquarters
2015Year Founded
$246.1MTotal Funding
LENDING_CAPITALCompany Stage
Automotive & Transportation, FintechIndustries
201-500Employees

Benefits

Dental & health insurance
401(k)
Company outings
Fitness center
Unlimited PTO
Stocked kitchen
Company issued hardware
Cool swag
Flexible working hours

Risks

Increased competition from similar fintech companies could erode Lendbuzz's market share.
Potential regulatory scrutiny on AI models may increase compliance costs.
Economic downturns could impact demand for auto loans, affecting Lendbuzz's revenue.

Differentiation

Lendbuzz uses AI to assess creditworthiness beyond traditional credit scores.
The company targets international students and immigrants, a niche underserved by traditional lenders.
Lendbuzz partners with auto dealerships to offer seamless financing solutions.

Upsides

Lendbuzz secured $100M from Japan's largest bank, enhancing its financial stability.
The U.S. auto loan market growth benefits Lendbuzz's specialized services.
Increased adoption of digital lending aligns with Lendbuzz's user-friendly application process.

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