Bilingual Collections Specialist
Goodleap- Full Time
- Entry Level & New Grad
Candidates must possess proficiency in both Mandarin and English, with at least one year of experience in collections within a call center environment; skip tracing experience is preferred, and prior auto collections experience is beneficial. Strong customer, communication, and organizational skills are required, along with a high level of integrity and the ability to work independently and as part of a team.
The Late Stage Collections Associate will perform delinquent account collection calls, emails, or text messages as assigned, service inbound customer calls pertaining to collections, maintain detailed notes, set up and process payments, prepare accounts for pre-repossession status, conduct skip trace duties to locate customers, communicate with clients in a timely manner, review accounts for repossession and legal actions, assist subordinates with collection activities, issue written and oral instructions, and enforce compliance with Collection Standard of Conduct policies.
Provides auto loans for international students
Lendbuzz provides auto loans specifically designed for international students and professionals in the United States who may struggle to secure financing through traditional lenders. The company uses advanced data analytics and machine learning to evaluate the creditworthiness of borrowers, focusing on a wider range of financial and personal data rather than just credit scores. This approach allows Lendbuzz to cater to a niche market that is often overlooked by conventional financial institutions. Borrowers can apply for loans online, verify their information easily, and sign documents digitally, making the process user-friendly. Lendbuzz earns revenue by charging interest on loans and may also receive fees from car dealerships for facilitating the loan process. The goal of Lendbuzz is to make auto financing more accessible to those who typically face challenges in obtaining loans.