Goodleap

Digital Collections Specialist

United States

Apply now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Candidates should possess at least 1-2 years of direct experience in credit and collections, along with knowledge of sales, negotiation, and persuasion tools. Prior experience with financial products is preferred, and proficiency with Microsoft Office applications is required. Bilingual skills, specifically Spanish/English, are highly desirable.

Responsibilities

The Digital Collections Specialist will communicate with delinquent borrowers via various digital channels, find solutions to bring loans to a current status, process payments for past due payments, maintain records of contacts and payments, and meet daily, weekly, and monthly collection and metric goals. They will also be responsible for additional responsibilities as assigned by their supervisor or managers, and will maintain a professional demeanor.

Skills

Digital communication

Credit and collections

Payment processing

Negotiation

Persuasion

Record keeping

Goodleap

Marketplace for sustainable home upgrades and financing

About Goodleap

GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.

Key Metrics

Roseville, CaliforniaHeadquarters

2003Year Founded

$778.2MTotal Funding

DEBTCompany Stage

Energy, Fintech, Social Impact, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Risks

Emerging fintech companies offering similar solutions could erode GoodLeap's market share.

Rising interest rates may reduce the affordability of GoodLeap's financing options.

Direct-to-consumer solar panel sales could threaten GoodLeap's traditional financing model.

Differentiation

GoodLeap offers a seamless point-of-sale platform for sustainable home upgrades.

The company partners with over 18,000 professionals nationwide for home improvement solutions.

GoodLeap supports GivePower, donating to sustainable energy projects with every transaction.

Upsides

GoodLeap closed a $470 million securitization backed by sustainable home improvement loans in 2023.

The company raised $800 million to expand in a $430-billion-per-year market.

Increased consumer interest in energy-efficient upgrades boosts demand for GoodLeap's financing options.

Land your dream remote job 3x faster with AI

Try Jobo Free