Senior Loan Officer, Mortgage
GoodleapSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
Candidates should possess a combined 2 years’ higher education and/or relevant work experience, the ability to communicate effectively and professionally over the phone, and proficiency with word processing and spreadsheet software.
Responsibilities
This position involves initiating contact with consumers in the earliest stages of default on their mortgage loans, collecting past due payments while maintaining compliance with applicable laws and regulations, handling inbound calls from internal departments and consumers, identifying suspect situations and investigating exposure, referring complex problems to the supervisor, understanding the workflow necessary for account maintenance/corrections, adhering to compliance/operational risk controls, and promoting an environment that supports belonging. The role also includes completing other related duties as assigned.
Skills
Effective communication
Phone communication
Customer service
Financial assessment
Compliance awareness
Problem resolution
M&T Bank
Full-service banking for individuals and businesses
About M&T Bank
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.
Key Metrics
Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees