Credit & Collections Specialist

Position Overview

• Location Type: North America (Remote)
• Employment Type: Full-time
• Salary: Not specified

We are looking for a talented and experienced Credit and Collections Specialist to join our team. In this fast-paced role, you will be responsible for executing crucial credit approvals and collecting cash for the company by focusing your collections efforts on an assigned portfolio of customers located in the US and Canada. You will use your expertise to process and analyze credit applications, recommend credit limits, and navigate credit arrangements. Further, you'll analyze accounts receivable reports for customers in your portfolio, track overdue accounts, and interact with customers (including, but not limited to, participating in customer meetings, sending statements, reminder notices, and invoices) in order to collect payment on open balances.

Requirements

• Education: Bachelor’s degree in Finance, Accounting, or a related field
• Experience: About 3-5 years of direct experience in working on a credit & collections team along with experience in working closely with a cash application team
• Skills:
  • Significant customer A/R portfolio management experience
  • Demonstrated experience in effectively reducing aged A/R through active collections
  • Demonstrated experience in improving DSO, CEI, and other relevant Credit & Collections KPIs
  • Demonstrated understanding of credit and collections processes

Responsibilities

• Credit Approval: Review sales orders on credit hold for approval from hold.
• Collections: Proactively analyze aged A/R balances, contact customers, and develop a plan to collect outstanding payments.
• Transaction Processing: Process credit card transactions and monitor monthly auto-pay activity.
• Record Keeping: Log all customer contacts and collection activities into a collection software system.
• Credit Recommendations: Make recommendations on monthly customer credits and bad debt reserves.
• Cross-Functional Collaboration: Liaising between the customer and various cross functional teams (e.g. Sales team, Cash Application, Accounting) in order to bring open balances to a resolution.
• Reporting: Complete month-end and quarter-end deliverables in a timely manner.
• Process Improvement: Consistently improve productivity and efficiency through reviewing relevant KPIs, participating in and contributing to process improvement initiatives, time management and change management initiatives.

Company Information

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.