Job Description: Laboratory Account Manager

Position Overview

We are seeking a motivated and experienced Laboratory Account Manager to drive sustained growth for our Phadia™ allergy and autoimmunity solutions. This role is crucial in enabling our customers to make the world healthier, cleaner, and safer. As the global leader in serving science, we offer innovative technologies and comprehensive services through our renowned brands.

Ideal Location: Dublin (Remote) – Covering Ireland and Northern Ireland

Employment Type: Full-time

Work Schedule: Standard (Mon-Fri)

Environmental Conditions: Office

Key Responsibilities

• Maintain and Grow Business: Achieve targets by maintaining existing business and expanding the Allergy & Autoimmune market.
• Deliver Metrics: Consistently meet company and individual performance metrics.
• Account Management:
  • Develop and maintain accurate account plans and customer details in Salesforce (SFDC).
  • Collaborate with Marketing, Clinical, and Technical Services teams.
• Record Keeping: Accurately and promptly log all activities and meetings in SFDC.
• Contract Negotiation: Lead and negotiate Contracts, including Capital sales, Reagent Rentals, and Service Contracts, ensuring timely execution.
• Tender Management: Lead tender responses and engage with Managed Service Providers (MSPs), conducting regular site visits and business reviews.
• Forecasting and Planning: Participate in forecasting and planning activities using TFD tools such as SFDC and Power BI.
• Customer Support: Conduct onsite stock checks for Cost Per Reportable (CPR) customers.
• Engage with Key Opinion Leaders: Develop relationships with key opinion leaders across your territory.
• Market Intelligence: Provide market feedback to Sales Manager, Marketing, and Finance.
• Effective Communication: Ensure clear communication within all parts of the organization.
• Compliance: Adhere to internal Quality Processes and CRM standards.
• Travel: Spend the majority of time with customers face-to-face, with travel expected to be 50-75%.
• Event Attendance: Attend internal and external meetings and events as required.

Qualifications

• Bachelor’s or Master’s degree in Life Sciences, e.g., Biomedical Science.
• Relevant experience in Laboratory/Pathology Sales and/or product portfolio management.
• Proficiency with Salesforce (SFDC).
• Strong active listening and communication skills to build trust.
• Flexible, self-motivated, and well-organized.
• Teammate with a collaborative attitude.
• Passionate professional with a proactive attitude.
• Strong commercial competence to build and develop customer relationships and close sales.
• Proven negotiation skills and the ability to influence others.
• Analytical skills and experience working with data.
• Understanding of business development principles.
• Dedication to continuous personal and professional development.
• Valid driver’s license and willingness to travel approximately 75% of the time.

Company Information

Thermo Fisher Scientific is the global leader in serving science. Our mission drives our teams to deliver innovative technologies, purchasing convenience, and comprehensive pharmaceutical services. Our brands—Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, and Patheon—are synonymous with excellence and reliability.

As part of our team of over 130,000 colleagues, you will share in our core values of Integrity, Intensity, Innovation, and Involvement. We celebrate diverse experiences, backgrounds, and perspectives.

Application Instructions

Start your story at Thermo Fisher Scientific by applying today! We review applications on a rolling basis, so please apply as soon as possible.