Customer Support Specialist
BoulevardSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries
Requirements
The candidate must be 21 years of age or older, possess the ability to work a flexible schedule including nights, weekends, and holidays, and have a desire to continually develop retail sales skills and knowledge of product and services. Prior experience as a store associate or customer service representative, along with prior experience in a team environment requiring professional communication skills, is preferred. A High School Diploma or equivalent is required, and strong interpersonal skills are necessary for establishing customer and team relationships.
Responsibilities
As a Key Holder, the individual will be responsible for opening and closing the store, operating the alarm system, identifying problems with working conditions, assuming management responsibilities in the absence of the General Manager and Assistant Manager, and driving sales in all departments. They will also provide excellent customer service, replenish and maintain inventory, perform cashier functions, follow proper age verification policies, ensure accurate prices and quantities, process refunds and exchanges, balance the register drawer, bag or box purchases, maintain store safety standards, assist in promotions and events, observe BRS vehicle policies, deliver items to customers following delivery routes and time schedules, inform the manager of vehicle operating condition problems, and maintain all safety standards for BRS deliveries.
Skills
Customer Service
Inventory Management
Cashiering
Sales
Age Verification
Problem Solving
Alarm Systems
Retail Operations
Product Knowledge
Gopuff
Digital delivery service for convenience items
About Gopuff
GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.
Philadelphia, PennsylvaniaHeadquarters
2013Year Founded
$4,817.2MTotal Funding
CONVERTIBLECompany Stage
Consumer GoodsIndustries
1,001-5,000Employees