Key Account Manager (Distributor Management) at Baxter International

Petaling Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Degree in Nursing, Science, Pharmacy, or equivalent experience preferred
A minimum of 8 years managing hospital accounts and engaging in solution selling in the medical devices/equipment field
Established experience in handling a territory/region without supervision
Experience in tender management is an advantage
Demonstrated track record of consistent performance in sales achievement and account growth
Skilled in conducting CME sessions and product training for healthcare professionals
Skill in managing various portfolios and engaging constructively with distributors

Responsibilities

Drive business development by finding opportunities and promoting Baxter’s Healthcare System & Technology portfolio to healthcare providers through a solution-selling approach
Build and sustain trust-based relationships with major hospital accounts to strengthen dedication and reduce competitive risk
Acquire a deep understanding of key customer needs and requirements, ensuring Baxter solutions align with their objectives
Expand relationships with existing accounts by continuously proposing tailored solutions that deliver clinical and economic value
Ensure timely delivery of products and services to customers, maintaining continuity and happiness
Act as the primary communication link between key customers, distributors, and internal teams
Resolve customer issues and complaints promptly to safeguard business continuity
Play an integral role in generating new opportunities that evolve into long-term partnerships
Prepare regular reports on progress, forecasts, and key account metrics for internal and external collaborators
Be accountable for achieving and exceeding sales targets/budgets within assigned territories
Serve as the local expert to Commercial Leaders, Sales Managers, distributors, and customers for assigned product lines
Partner with distributors to strengthen market coverage, ensure alignment with Baxter’s standards, and support their capability development
Collaborate with regional Product Managers to improve product knowledge and proficiency of local teams and distributors through product demonstrations, sales training, and clinical seminars/symposia

Skills

Key technologies and capabilities for this role

Business DevelopmentSolution SellingAccount ManagementRelationship ManagementSales TargetsCustomer Needs AnalysisProduct DeliveryIssue ResolutionForecastingKey Account Metrics

Questions & Answers

Common questions about this position

What education and experience are required for the Key Account Manager role?

A degree in Nursing, Science, Pharmacy, or equivalent experience is preferred, along with a minimum of 8 years managing hospital accounts and engaging in solution selling in the medical devices/equipment field. Additional requirements include established experience handling a territory without supervision, a track record of sales achievement, and skills in CME sessions and product training.

What is the compensation or salary for this position?

This information is not specified in the job description.

Is this Key Account Manager role remote or office-based?

This information is not specified in the job description.

What is the company culture like at Baxter?

Baxter colleagues are united by a mission to Save and Sustain Lives, driven by a culture of courage, trust, and collaboration, where every individual is empowered to take ownership and make a meaningful impact.

What makes a strong candidate for this Key Account Manager position?

Strong candidates have 8+ years in hospital account management and solution selling in medical devices, experience managing territories independently, a proven sales track record, tender management experience, and skills in product training and CME sessions.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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