Key Account Manager 🇫🇷 at Atlan

Paris, Ile-de-France, France

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthtech, Insurance, HealthcareIndustries

Requirements

Customer-centric approach with ability to build and maintain strong relationships with key stakeholders
Proactive mindset to identify signals of dissatisfaction and implement solutions
Experience in successful onboarding of new accounts
Ability to analyze and present consumption reports through business reviews
Capability to identify and execute out-of-the-box initiatives for customer engagement
Skills in cross-selling/upselling to address customer needs and pain points
Experience in renegotiating contracts for value and profitability
Ability to act as the voice of customers when collaborating with Product teams

Responsibilities

Handle a portfolio of strategic accounts and flagship companies
Build and maintain strong customer relationships with key stakeholders to identify needs and help clients achieve goals through Alan
Proactively identify potential signals of dissatisfaction and implement solutions
Ensure successful onboarding of new accounts and promote Alan's health partner positioning for massive adoption by employees and admins
Analyze and present consumption reports to customers through business reviews
Identify and execute out-of-the-box initiatives to engage existing customers
Manage cross-selling/upselling of the portfolio to meet customer needs and pain points
Renegotiate contracts to ensure great value for customers and sustainable profitability
Participate in the evolution of products and services by representing customer voice to Product teams

Skills

Key technologies and capabilities for this role

Account ManagementKey Account ManagementB2B SalesCustomer Relationship ManagementSales Strategy

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This is a hybrid position.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the main responsibilities of a Key Account Manager?

You will handle a portfolio of strategic accounts.

What is the company culture like at Alan?

Alan emphasizes values like mission-driven focus, member-centricity, high standards, distributed ownership, radical transparency, optimistic collaboration, empathetic feedback, bold thinking, disciplined execution, and simplicity.

What does the Key Account Management team look like?

The team was created in 2020, has 18 members, and consists of talented, committed, and passionate experts with different backgrounds who move fast with a lot of ownership.

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters

2019Year Founded

$195.5MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.

Rapid AI evolution may require Atlan to invest heavily in R&D.

Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.

The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.

Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.

The demand for data democratization tools is increasing, benefiting Atlan's offerings.

Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

Land your dream remote job 3x faster with AI

Try Jobo Free