Key Account Manager 🇫🇷 at Atlan

Paris, Ile-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthtech, Insurance, HealthcareIndustries

Requirements

Customer-centric approach with ability to build and maintain strong relationships with key stakeholders
Proactive mindset to identify signals of dissatisfaction and implement solutions
Experience in successful onboarding of new accounts
Ability to analyze and present consumption reports through business reviews
Skill in identifying and executing out-of-the-box initiatives to engage customers
Capability to handle cross-selling/upselling to address customer needs and pain points
Experience in renegotiating contracts for value and profitability
Ability to act as the voice of customers when collaborating with Product teams

Responsibilities

Handle a portfolio of strategic accounts and flagship companies
Build and maintain strong customer relationships with key stakeholders to identify needs and help clients achieve goals through Alan
Proactively identify potential signals of dissatisfaction and implement solutions
Ensure successful onboarding of new accounts and promote Alan's health partner positioning for massive adoption by employees and admins
Analyze and present consumption reports to customers through business reviews
Identify and execute out-of-the-box initiatives to engage existing customers
Be in charge of cross-selling/upselling the portfolio to answer customer needs and pain points
Renegotiate contracts to guarantee great value for money and sustainable profitability
Participate in the evolution of products and services by acting as the voice of customers with Product teams

Skills

Account Management

Key Account Management

B2B Sales

Customer Relationship Management

Sales Strategy

Atlan

Unified platform for data management and collaboration

About Atlan

Atlan offers a platform for data management that helps teams access and understand their data while promoting collaboration. Its unique data catalog organizes metadata, reducing data silos and integrating with various industry tools to create a comprehensive data stack. The company uses a pay-as-you-go revenue model, making it flexible for businesses of all sizes, and is known for its strong customer service with quick response times. Atlan's goal is to streamline data management processes, enhancing data accessibility and collaboration for organizations.

Singapore, SingaporeHeadquarters

2019Year Founded

$195.5MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Emerging startups with similar capabilities could dilute Atlan's market share.

Rapid AI evolution may require Atlan to invest heavily in R&D.

Over-reliance on key partnerships poses risks if terms change or dissolve.

Differentiation

Atlan offers a unique data catalog that organizes and activates metadata effectively.

The platform integrates seamlessly with tools like Slack, Snowflake, and Tableau.

Atlan provides a personalized, collaboration-first experience for data management.

Upsides

Atlan raised $105M in Series C funding, boosting its valuation to $750 million.

The demand for data democratization tools is increasing, benefiting Atlan's offerings.

Growing interest in AI and machine learning enhances Atlan's data processing capabilities.

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