Kaufm. Sachbearbeitung technischer Service (m/w/d) at Caterpillar Inc.

Berlin, Berlin, Germany

Caterpillar Inc. Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, ManufacturingIndustries

Requirements

  • Erfolgreich abgeschlossene gewerblich-technische oder kaufmännische Berufsausbildung wie z.B. Industrie- oder Automobilkaufmann/-frau
  • Erste Berufserfahrung von 1-2 Jahren wünschenswert
  • Sicherer Umgang mit SAP R/3 und MS-Office
  • Ausgeprägte Kommunikations- und Teamfähigkeit
  • Selbstständige, sorgfältige und zielgerichtete Arbeitsweise
  • Hohe Einsatzbereitschaft, Lösungsorientierung und Eigeninitiative

Responsibilities

  • Neuanlage von technischen Service- bzw. Rahmenverträgen in SAP/R3
  • Erfassung und Übertragung von Betriebsstunden (monatlich & quartalsweise)
  • Auftragsabwicklung und Fakturierung von Bestandsverträgen
  • Auswertung und Aktualisierung von Wartungsverträgen
  • Regelmäßige Überwachung der Kostenentwicklung im Auftragsbestand und Bericht an die Bereichsleitung mit Empfehlungen zur Plankostenanpassung
  • Mitwirkung bei der Weiterentwicklung bzw. Optimierung des Berichtssystems (Controlling)
  • Bearbeitung von Reklamationen

Skills

SAP R/3
Contract Management
Order Processing
Invoicing
Cost Controlling
Reporting
Claims Handling
Process Optimization

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters
1925Year Founded
$143.5KTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries
10,001+Employees

Benefits

Annual incentive bonus plan
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.
Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.
Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.
The company integrates AI and IoT to enhance machinery performance and customer satisfaction.
Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.
Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.
Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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