IT Systems Administrator

Position Overview

• Location Type: NYC/Surrounding Area (Hybrid)
• Job Type: Full-Time
• Salary: Not specified

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable. We are a distributed team built on top talent from over 28 states across the U.S. While we have a headquarters in New York City, we support employees working from wherever they are based. We believe in fostering team connection and collaboration across all of our employees' locations. Expect to attend regular team building events and an annual company retreat. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work. This role will join Hungryroot’s IT team and you will report directly to our Sr. IT Administrator. You will be responsible for the monitoring, maintenance, security, and optimization of Hungryroot computer systems as well as being the point of contact for IT tickets and issues. They will be responsible for ordering, setup, and deployment of Hungryroot devices to employees and assist with A/V setup for various company meetings and events. If you want to help us change how people grocery shop and eat for the better, we encourage you to apply!

Responsibilities

• Answer tickets, quickly resolve any system failures and troubleshoots issues.
• Manage new hire onboarding, equipment purchases, and manage inventory.
• Manage and deploy our MDM software and patching policies.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and general administration.
• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts and make recommendations.
• Assist with A/V setup and breakdowns.
• Able to lift up to 35 lbs.
• Have a presence in the NYC office for at least 2-3 days out of the week.
• Some short-term travel will be required within the United States on a project-by-project basis.

Qualifications

• Minimum of 2 years working as a systems administrator with previous experience on a helpdesk.
• Experience with administration for a wide arrange of applications and platforms.