IT Solutions Engineer

Reports to: Director of Security and IT Location: Remote US Compensation Range: $115,000 to $130,000 base plus bonus and equity

Position Overview

Huntress is seeking a dynamic and strategic IT Solutions Engineer to play a key role in aligning IT capabilities with the company's evolving business needs. This role is crucial for thinking strategically about technology and its application in scaling and growing the business. You will build strong partnerships across business units, understand their unique goals and challenges, and serve as a knowledgeable guide for their technology solutions. This position offers the opportunity to lead the design, evaluation, selection, and implementation of robust and scalable IT solutions and systems that directly support Huntress's growth and long-term vision.

Responsibilities

• Stakeholder Relationship Management: Build and independently develop strong relationships with stakeholders across all business units. Serve as a key connection, bridging communication gaps and building trust to understand their current and future IT system needs, pain points, and strategic goals.
• Technical Translation: Translate complex business requirements into clear, actionable technical specifications and solution designs.
• System Implementation & Integration: Lead the discovery, design, selection, implementation, and integration of new IT systems and SaaS applications (e.g., collaboration tools, CRM, HRIS, marketing automation tools, etc.) to meet business needs.
• Project Lifecycle Management: Manage the full lifecycle of IT projects, including planning, execution, monitoring, and ensuring they deliver expected outcomes and business value.
• Cross-Functional Collaboration: Collaborate with Internal Security, Finance, and Legal teams during the procurement and implementation of new solutions.
• Documentation & Knowledge Transfer: Develop and maintain comprehensive documentation for system configurations, architecture, and processes. Partner with IT Operations and other departmental Ops teams (RevOps, HRISOps, MarketingOps, etc.) to effectively communicate with users, document procedures, and hand off day-to-day operational tasks for implemented solutions.
• Process Improvement & Optimization: Identify and effectively communicate opportunities for process improvement, automation, and system optimization to enhance efficiency, scalability, and reliability.
• System Monitoring & Maintenance: Conduct regular system monitoring and performance analysis to ensure optimal functionality and proactively address potential issues, minimizing business impact from changes. Implement and maintain system configurations and system updates.

About Huntress

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.