Senior Software Engineer - Desktop Platform
Discord$196,000 - $220,500/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Aerospace, Data & Analytics, BiotechnologyIndustries
Requirements
Candidates should possess 3+ years of experience in IT system support, with a focus on device lifecycle management, user support, and videoconferencing solutions. Proficiency in managing Windows and macOS operating systems is required, and Linux experience is a plus. Experience with systems such as Okta, Google Workspace, Slack, Zoom, and Atlassian tools is also expected.
Responsibilities
The IT Support Engineer will manage the complete lifecycle of devices, including procurement, setup, deployment, maintenance, patch management, and decommissioning. Responsibilities include providing advanced support for employees using Windows and macOS, troubleshooting hardware and software issues, and supporting and maintaining office videoconferencing solutions like Polycom and Zoom Rooms. The role also involves handling employee onboarding and offboarding processes, designing and refining IT processes for efficiency, and collaborating with the IT team to deliver high-quality support.
Skills
IT Support
Device Lifecycle Management
User Support
Videoconferencing Solutions
Corporate Engineering
Cloud Platform
Hardware Design
Software Engineering
Planet
High-resolution satellite imagery subscription service
About Planet
Planet captures high-resolution satellite images of the Earth using a fleet of small satellites called Doves. These satellites provide near-daily, detailed imagery across eight different bands, allowing clients to monitor environmental changes, manage resources, plan urban developments, and respond to disasters. The company operates on a subscription-based model, giving clients access to a vast library of images and data analytics tools. This approach ensures consistent revenue as clients require ongoing updates. Planet differentiates itself by offering customized solutions and educational resources through Planet School, helping users effectively utilize their platform. The goal of Planet is to be a leader in the geospatial intelligence market, providing valuable insights through frequent and detailed Earth observation.
San Francisco, CaliforniaHeadquarters
2010Year Founded
$617.1MTotal Funding
IPOCompany Stage
Data & Analytics, AerospaceIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Remote Work Options
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Tuition Reimbursement
Equity
Commuter Benefits
Volunteering Paid Time Off
Parental Leave
Risks
Increased competition from companies like Antaris threatens market share.
Recent layoffs may impact operational efficiency and innovation.
Expansion of partnerships may stretch resources, reducing service quality.
Differentiation
Planet operates the largest fleet of Earth-imaging satellites globally.
Their subscription model ensures continuous revenue from diverse sectors.
Planet's AI-driven analytics enhance satellite imagery insights significantly.
Upsides
AI-driven analytics can expand into agriculture and urban planning sectors.
Partnerships with platforms like UP42 enhance data offerings and capabilities.
Smart city management using satellite data offers new revenue streams.
Related Jobs
RemoteRemoteManager, End User Support
BranchSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteIT Administrator
Philo$110,000 - $120,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteTechnical Support Engineer
ChartbeatSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteTechnical Support Analyst
ArineSalary not specified
- Full Time
- Entry Level & New Grad
RemoteIT Operations Manager
LumosSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteSupport Engineer
MixpanelSalary not specified
- Full Time
- Entry Level & New Grad
RemoteSystems Engineer
ArteraSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteIT Support Engineer
HometapSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteA/V Engineer (Remote)
CrowdstrikeSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteSolutions Architect – Asset & Work Management
AstraSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Channel Account Manager
OomaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteCustomer Onboarding Specialist
Canary TechnologiesSalary not specified
- Full Time
- Entry Level & New Grad