A/V Engineer (Remote)

United States

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Information TechnologyIndustries

Requirements

Candidates must have a minimum of 5 years of experience supporting enterprise customers in AV engineering and implementation. Demonstrated ability to work collaboratively with members of multiple teams across different world regions is required, along with proficiency in troubleshooting and maintaining AV hardware such as displays, microphones, speakers, and control systems. Experience with video conferencing platforms like Zoom, Teams, and Webex, including account administration and user support, is necessary. Knowledge of AV signal distribution methods and protocols including HDMI, HDBaseT, Dante, and NDI, along with the ability to read and interpret AV system documentation, signal flow diagrams, and rack elevations, is also essential. Experience managing support cases with AV vendors and strong written and verbal communication skills for technical documentation and end-user support are required. Fluency in English, both written and spoken, is mandatory.

Responsibilities

The AV Engineer will maintain and operate collaboration spaces, conference room technology, and video collaboration platforms, monitoring AV infrastructure and traffic to identify and document problem areas. They will recommend infrastructure and performance improvements, create and update AV knowledge-based documentation, and manage AV service vendors to ensure timely issue resolution and system maintenance. The role involves preparing plans and executing scheduled AV system maintenance, providing technical expertise and remote support for AV-related issues to the Service Desk and on-site teams, and reporting regularly on operational metrics and maintenance activities. Responsibilities also include troubleshooting and resolving AV system issues, supporting the strategic roadmap for AV with operational insights, and providing subject matter expertise to functional project teams.

Skills

AV infrastructure

Network engineering

VoIP

Collaboration spaces

Conference room technology

Video collaboration platforms

Slack

Google Meet

Zoom

AV architecture

Engineering documentation

Problem-solving

Innovation

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

Land your dream remote job 3x faster with AI

Try Jobo Free