Monitoring Engineer / Site Reliability Engineer (SRE)

Employment Type: Full time

Position Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

The CrowdStrike Information Technology team is looking for a skilled Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur.

What You’ll Need

• 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX))
• Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation
• Experience with log management platforms (ELK stack, Splunk, LogScale)
• Working knowledge of cloud services monitoring (AWS CloudWatch, GCP)
• Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring
• Knowledge of SRE principles, SLOs, error budgets, and incident management
• Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring
• Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes)
• Strong incident triage, root cause analysis, and documentation skills
• Experience participating in on-call rotations and emergency response

What You'll Do

Monitoring and Reliability

• Design and maintain comprehensive monitoring solutions across infrastructure and applications
• Configure appropriate alerting thresholds to ensure timely response to potential issues
• Define and track SLOs and error budgets for critical services
• Create and maintain dashboards providing real-time visibility into system health
• Conduct regular reviews of system reliability and recommend improvements

Incident Management and Operations

• Participate in on-call rotation to respond to alerts and incidents
• Lead incident response efforts and conduct thorough post-incident reviews
• Document incidents, resolutions, and lessons learned
• Develop and refine incident response procedures to improve MTTR
• Implement proactive monitoring to detect potential issues before they impact users

Automation and Collaboration

• Develop scripts and automation to streamline monitoring tasks and reduce manual effort
• Create self-healing systems that can automatically remediate common issues
• Integrate monitoring tools with other operational systems
• Work closely with development, infrastructure, and security teams
• Provide guidance on monitoring best practices and observability
• Maintain comprehensive documentation for monitoring systems and procedures

Continuous Improvement

• Stay current with industry trends in monitoring and site reliability engineering
• Analyze monitoring data to identify patterns and impr