Site Reliability Engineer (SRE)

Employment Type:

Location Type:

Salary:

Position Overview

Hometap is seeking a highly motivated Site Reliability Engineer (SRE) to join our DevOps team. This role is crucial for enhancing the reliability, performance, and observability of our applications. You will collaborate closely with software developers and DevOps engineers to ensure our cloud infrastructure and vendor services meet established reliability goals, automate operational tasks, and improve incident management processes.

About Hometap

Hometap is on a mission to make homeownership less stressful and more accessible. Our innovative home equity investment product allows homeowners to access their home equity without taking on debt or selling their homes. We offer a collaborative, passionate, and solution-oriented work environment. Hometap has been recognized by The Boston Globe and Forbes as a great place to work and has received accolades for its innovation in the fintech space from Inc. and HousingWire. We provide competitive compensation, comprehensive healthcare coverage, unlimited PTO, a generous share package, and a strong culture with ample opportunities for team-building and camaraderie.

Responsibilities

• Monitor and enhance system reliability by defining and tracking Service Level Objectives (SLOs).
• Respond to incidents, support and troubleshoot issues, and document lessons learned in a collaborative, blameless environment.
• Automate repetitive tasks and enhance existing CI/CD workflows to achieve higher operational efficiency.
• Optimize application performance and resilience by utilizing metrics from tools such as Sentry and CloudWatch.
• Collaborate closely with developers and vendors to proactively identify and mitigate reliability risks.
• Participate in post-mortem analyses for incidents and outages.

Requirements

• 3+ years of experience in a Site Reliability Engineering (SRE), DevOps, or similar role.
• 1+ years of hands-on experience with AWS services, including ECS, EKS, CloudWatch, Lambda, CloudFront, S3, and DynamoDB.
• 1+ years of experience with observability and monitoring tools, such as CloudWatch, Sentry, Grafana, or Prometheus.
• Basic proficiency in Terraform for infrastructure-as-code implementation.
• Strong troubleshooting and problem-solving skills, with a demonstrated eagerness to learn and adapt.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.

Bonus Points

• Experience working with containerization technologies, such as Docker and Kubernetes.
• Familiarity with CI/CD tools such as GitLab CI, Jenkins, or GitHub Actions.
• Proficiency with Python and JavaScript development.
• Experience conducting post-mortem analysis using common techniques, such as the "5 Whys".

Application Instructions

Interested in joining us on our mission? We’d love to talk.

Company Culture & Benefits

• Collaborative and passionate work environment.
• Recognized as a great place to work by The Boston Globe and Forbes.
• Honored for innovation in fintech by Inc. and HousingWire.
• Competitive compensation.
• Comprehensive healthcare coverage.
• Unlimited PTO.
• Generous share package.
• Strong culture with opportunities for team-building and camaraderie.
• Commitment to diversity and inclusion.