OpenAI

NOC Technician, Public Sector

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Government & Public SectorIndustries

Position Overview

  • Location Type: Onsite (Los Alamos, New Mexico) - Requires on-site presence 5 days a week.
  • Job Type: Full-Time
  • Salary: Not specified

OpenAI is seeking a Network Operations Center (NOC) Technician to join their Applied Engineering team. This role focuses on troubleshooting, observability, and secure deployment practices for classified environments, working directly with OpenAI’s cutting-edge AI technology to support public sector missions. The role involves collaboration with engineering, security, compliance, and global affairs teams to ensure operational excellence and adherence to security standards.

Requirements

  • Security Clearance: Active Q or TS/SCI security clearance required.
  • Experience: 5+ years managing infrastructure and applications within classified or restricted environments.
  • Observability Skills: Strong skills in application observability tools (Prometheus, Grafana, Splunk, ELK).
  • Security Frameworks: Familiarity and experience with NIST 800-53, NIST 800-171, CMMC, FedRAMP, or similar security frameworks.
  • Incident Response: Proven capability in incident response support and physical security management within classified settings.
  • CI/CD & DevOps: Familiar with secure CI/CD pipelines, Kubernetes GitOps workflows, and DevSecOps practices.

Responsibilities

  • Monitor infrastructure and Kubernetes-based applications in classified environments, swiftly responding to incidents and performance issues.
  • Partner closely with engineering teams to deploy, scale, optimize, and manage containerized applications.
  • Conduct proactive troubleshooting of application performance, leveraging tools like Prometheus, Grafana, Splunk, and ELK for observability.
  • Coordinate and manage secure software releases into air-gapped environments, ensuring thorough testing and compliance with strict security protocols.
  • Oversee secure software movement, maintaining stringent compliance with classified security policies, and conducting integrity checks on software deployments.
  • Enforce security best practices, including least privilege access (LPA), role-based access controls (RBAC), and classified incident response procedures.
  • Ensure adherence to physical security guidelines, manage facility access, secure media handling, and data sanitization practices.
  • Maintain detailed, audit-ready documentation for all operational and security activities.

Application Instructions

  • The application process will require providing your security clearance information.

Company Information

OpenAI is an AI research and deployment company. They prioritize safety and responsible AI development. The team focuses on bringing OpenAI’s ideas safely to the world, working across research, engineering, product, and design. They seek to learn from deployment and distribute the benefits of AI while ensuring it’s used responsibly.

Skills

Application Observability Tools
Prometheus
Grafana
Splunk
ELK
Security Frameworks
NIST 800-53
NIST 800-171
CMMC
FedRAMP
Incident Response
Physical Security
CI/CD
Kubernetes
GitOps
DevSecOps

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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