IT Director Business Relationship Management – Global Commercial Excellence at Abbott

Alameda, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, DiagnosticsIndustries

Requirements

Strong ability to develop and maintain relationships with business leaders, executives, and stakeholders across North America, EMEA, APAC, and LATAM regions
Deep understanding of unique regional challenges, opportunities, local market dynamics, regulations, customer preferences, and future omnichannel scaling
Expertise in aligning IT strategies with global business strategies, including governance, demand-shaping for Commercial Excellence, AI, and Advanced Analytics
Proven experience in driving business-technology strategy, road-mapping, defining business cases, and capturing/showcasing business value
Skilled in partnering with IT Delivery organization to guide architecture, portfolio, and program management, and influencing software/service providers
Knowledge of IT-related Sales Execution, Enablement, Effectiveness, Performance, and Analytics solutions
Ability to act as a steady, trusted advisor and change agent, driving business transformation
Capability to understand executive priorities, provide concise updates on progress/challenges/solutions, and proactively anticipate concerns
Experience coordinating vision and strategy efforts across regions while ensuring platform consistency with localized nuances
Strong strategic decision-making skills to influence direction, foster cross-functional collaboration, break down silos, and optimize cohesive effectiveness

Responsibilities

Collaborate with cross-functional teams to align global IT and business strategies, ensuring programs, projects, and applications support business growth, HCP engagement, and patient care
Manage the global IT portfolio for Commercial Excellence across all regions (North America, EMEA, APAC, LATAM)
Drive business-technology strategy and road-mapping, define business cases, and capture/showcase business value
Partner closely with Vice President, Divisional Vice President, and 12+ Business Directors and Country Managers as a trusted advisor
Drive business transformation with span of control over IT-related Sales Execution, Enablement, Effectiveness, Performance, and Analytics solutions
Proactively identify opportunities and shape demand based on business needs and enterprise IT strategies for future capabilities
Develop and maintain strong relationships with business leaders and stakeholders across regions, aligning IT strategies to regional challenges/opportunities
Drive governance, strategic alignment, and demand-shaping in-region for Commercial Excellence, AI, and Advanced Analytics
Regularly engage with Global Commercial Director and Divisional VP of ADC IT to understand priorities, pain points, and provide relevant updates focused on outcomes/impact
Coordinate Commercial Excellence vision and strategy across ADC regions in partnership with business and IT delivery teams
Ensure consistency in platform enablement while accommodating localized nuances
Influence organization’s strategic direction by fostering cross-functional collaboration, breaking down silos, and aligning technology with business goals

Skills

Key technologies and capabilities for this role

IT StrategyBusiness Relationship ManagementPortfolio ManagementProgram ManagementRoadmappingBusiness CasesArchitecture GuidanceVendor ManagementStakeholder PartnershipGlobal IT

Questions & Answers

Common questions about this position

What is the reporting structure for this IT Director role?

The role reports directly to the Global Commercial IT Director.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key responsibilities define success in this role?

Key responsibilities include aligning global IT and business strategies, managing the IT portfolio for Commercial Excellence across regions, driving business-technology road-mapping, and partnering with executives as a trusted advisor on sales execution, enablement, and analytics solutions.

What experience makes a candidate stand out for this IT Director position?

Candidates with strong relationship-building skills, strategic alignment expertise across global regions (North America, EMEA, APAC, LATAM), knowledge of AI and advanced analytics, and experience driving business transformation in commercial excellence will stand out.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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